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- Tasks: Install and connect IT hardware while providing excellent customer service.
- Company: Join Computacenter, a global leader in IT solutions with over 20,000 employees.
- Benefits: Enjoy a flexible 30-hour work week with day shifts and supportive team culture.
- Why this job: Be part of a dynamic team making a real impact in the tech world.
- Qualifications: Must have a UK driving licence and basic IT skills; attention to detail is key.
- Other info: Work in varied environments with opportunities for hands-on problem-solving.
The predicted salary is between 30000 - 42000 £ per year.
Location: UK - Cust. Site ENG | Job-ID: 213839
Contract type: | Business Unit: System Engineering & Technicians
Working Pattern: 30 hour working week, Monday - Thursday OR Tuesday – Friday (Day Shifts only)
At Computacenter, we know that great service starts with great people. As an Installation Technician, you’ll be part of a supportive, hands-on team that plays a vital role in delivering IT solutions to our customers. Whether you’re setting up new hardware, connecting users to the network, or ensuring everything is ready to go, your work will help keep businesses running smoothly. You’ll work in a dynamic environment where no two days are the same. From office moves to new tech rollouts, you’ll be on the front line of IT delivery—supported by experienced colleagues and clear processes. If you enjoy practical work, problem-solving, and being part of a team that makes a real impact, this could be the perfect role for you.
What you’ll do:
- Unbox, install, and connect desktop hardware and peripherals at customer sites.
- Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by TRG).
- Connect network cables from desktop clients to network points.
- Support desktop moves, peripheral maintenance, and helpdesk call logging.
- Maintain accurate records using systems such as ServiceNow.
- Deliver excellent customer service to both internal and external stakeholders.
What you’ll need:
- A current UK driving licence (essential).
- Ability to follow instructions and procedures with precision.
- Strong organisational skills and attention to detail.
- Effective communication and interpersonal skills.
- Basic IT literacy and numeracy.
- Awareness of health and safety practices.
- Flexibility to work varied days with notice.
With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.
IT Installations Technician (London) employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Installations Technician (London)
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software that the company uses. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills, as this role involves interacting with clients. Practising how to handle various customer scenarios can give you an edge in demonstrating your suitability for the position.
✨Tip Number 3
Network with current or former employees of Computacenter on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the role, which can be invaluable during your application process.
✨Tip Number 4
Prepare for practical assessments or technical questions that may arise during the interview. Being able to showcase your hands-on skills and problem-solving abilities will be crucial for this technician role.
We think you need these skills to ace IT Installations Technician (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the IT Installations Technician role. Focus on your practical work, problem-solving abilities, and any previous experience in IT installations or customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the team at Computacenter.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and ability to follow instructions precisely. These are crucial for the role, so provide examples of how you've demonstrated these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this position.
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Know Your Tech
Brush up on your technical knowledge related to hardware installations and network configurations. Be prepared to discuss specific tools and technologies you’ve used in previous roles, as this will demonstrate your hands-on experience.
✨Showcase Your Problem-Solving Skills
Think of examples where you've successfully resolved issues during installations or tech rollouts. Highlighting your problem-solving abilities will show that you can handle the dynamic environment of the role.
✨Emphasise Teamwork
Since the role involves working closely with a team, be ready to share experiences where you collaborated effectively with others. This will illustrate your ability to contribute positively to the supportive team culture.
✨Demonstrate Customer Service Skills
Prepare to discuss how you’ve delivered excellent customer service in past positions. Providing examples of how you’ve interacted with clients or resolved their concerns will be crucial, as customer satisfaction is key in this role.
