Meeting and Events Operations Supervisor

Meeting and Events Operations Supervisor Company: DoubleTree by Hilton Glasgow Central Location: Glasgow, Lanarkshire, G2 Country: United Kingdom Job Type: Permanent Hours: Full Time Posted date: 15/01/2025 Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team – T&C’s apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of leisure facilities – “Hotel specific” Stays in our hotels at discounted prices or free stays in our hotels as one of our rewards & recognition incentives Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships – T&C’s apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Does the below sound like you? Passionate and willing to learn Positive attitude and someone who makes our guests smile Genuinely friendly and caring Enjoys working as part of a team Ambitious and hardworking Good organisational / time management skills Resilient, creative, able to multitask and work under pressure Good command of English language to enable communication with the kitchen team Ability to work morning, afternoon/evening, and weekends Passion for food and able to deliver exceptional customer experiences Klarent Hospitality are recruiting for a Meeting and Events Operations Supervisor We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. The Role: As a Meeting and Events Operations Supervisor, you are responsible for supervising Meeting and Events operations to deliver an excellent Guest and Member experience. A Meeting and Events Operations Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards: Supervise Meeting and Events operations event area set up Communicate and delegate in line with daily function sheets Able to work in a manual handling environment and work with heavy equipment including staging and portable dancefloors Welcome guests in a polite and friendly manner Follow cash handling procedures Manage guest queries in a timely and efficient manner Ensure cleanliness of work areas Plan, organise and control the daily operations Ensure compliance with brand standards Represent needs of the team Assist Meeting and Events Manager with training and developing the team Assist with annual and mid-year appraisals with team members under your responsibility Comply with hotel security, fire regulations and all health and safety legislation Comply with local licensing laws Be environmentally aware Assist other departments wherever necessary and maintain good working relationships The Role: The Meeting and Events Operations Supervisor is there to lead the Meeting and Events team with the set up of furniture, tableware, staging and dancefloors in all areas of the meeting and events departments which includes the Grand Ballroom, Robert Burns Suite and small meeting areas throughout the hotel. This will include delegation of tasks to team members in the department, this will also be a hands-on role leading the team by example. The shift pattern can vary week to week and will include a mixture of Early, Late and Night shifts in line with the business needs. This role will also require flexibility for weekend working. It would be beneficial for candidates to have previous hotel/events operations experience. #J-18808-Ljbffr