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- Tasks: Keep guest rooms and public areas spotless while ensuring a welcoming atmosphere.
- Company: Park Plaza is known for stylish accommodations and exceptional service for both leisure and business travellers.
- Benefits: Enjoy competitive pay, wellness days, discounted hotel rates, free meals, and gym discounts.
- Why this job: Join a supportive team that values cleanliness and offers opportunities for growth and memorable experiences.
- Qualifications: A passion for cleanliness, attention to detail, and a friendly attitude are essential.
- Other info: Flexible rota, employee assistance programme, and fun staff events make this role even more appealing.
At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join us as a Room Attendant and we will give you the training and support to succeed.
As our Room Attendant, you will receive:
- Salary: starts at £12.21 per hour, this goes up to £13.52 if you meet productivity and quality targets. Additionally, you may also be eligible for an hourly rate of £14.52 per hour if you are able to check your own rooms.
- Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends).
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- F&B discounts at our restaurants and bars (for your whole party).
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream.
- Recommend a friend scheme – up to £750!
- Vitality at work scheme with great gym discounts & more.
- Ride to Work scheme & free cycling lessons.
- 24/7 employee assistance programme.
- Rota given 2 weeks in advance.
- Departmental productivity & service incentive scheme.
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform.
- Annual Staff parties and events.
The ideal candidate for the Room Attendant role will:
- Be responsible for cleaning our guests’ rooms at a high standard.
- Have a passion for cleanliness and an eye for detail.
- Work and multi-task in a fast-paced environment.
- Listen to the needs of guests and other team members and adapt to meet them.
- Have a courteous and professional attitude with guests and team members.
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with Park Plaza's values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. During your interactions, whether in person or over the phone, demonstrate how you embody these values in your work ethic and attitude.
✨Tip Number 2
Highlight any previous experience in housekeeping or similar roles when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the role and the company culture, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your attention to detail and ability to work in a fast-paced environment during any informal chats or interviews. Think of specific examples from past experiences that showcase these skills effectively.
✨Tip Number 4
Consider visiting a Park Plaza hotel to get a feel for the environment and observe the housekeeping team in action. This will not only give you valuable insights but also show your genuine interest in the role when you mention it during your application process.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Attendant. Highlight your passion for cleanliness and attention to detail in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in housekeeping or similar roles. Emphasise any skills that align with the values of Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Park Plaza and how you can contribute to their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at PPHE Hotel Group
✨Show Your Passion for Cleanliness
Make sure to express your enthusiasm for cleanliness during the interview. Share examples of how you maintain high standards in your previous roles, as this aligns perfectly with what Park Plaza values in their Room Attendants.
✨Demonstrate Your Attention to Detail
Prepare to discuss specific instances where your attention to detail made a difference in your work. This could be about spotting something that needed cleaning or organising a space efficiently, which is crucial for the role.
✨Emphasise Teamwork and Communication Skills
Since the role requires working closely with other team members, highlight your ability to communicate effectively and work as part of a team. Share experiences where you successfully collaborated with others to achieve a common goal.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle various situations, such as dealing with a guest's request or managing multiple tasks at once. Think through your responses beforehand to demonstrate your problem-solving skills and adaptability.
