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For Companies At a Glance
- Tasks: Engage with clients to expand and renew accounts while educating them on Tailscale's features.
- Company: Tailscale is a fast-growing software startup focused on secure internet connectivity for all users.
- Benefits: Enjoy remote work flexibility, competitive pay, comprehensive benefits, and a supportive work culture.
- Why this job: Join a dynamic team that values collaboration, personal growth, and making a positive impact in tech.
- Qualifications: 2+ years in sales, experience with technical products, and a passion for high-growth environments.
- Other info: Work from anywhere, attend company retreats, and receive $1500 annually for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space. As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams. We’re an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers’ needs.
Key Responsibilities
- Build a credible pipeline every quarter by engaging with clients on upsells and renewals
- Own an upsell and renewal number across your accounts
- Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
- Generate short-term results while maintaining annual pipeline coverage
- Provide accurate weekly forecasting & revenue delivery
- Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product
What We Are Looking For
- 2+ years of closing experience in an AE or an AM role
- A strong desire to join a high-growth software startup in a fully remote role
- Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
- Experience presenting to senior managers and executives
- The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
- Experience using Gong, or similar, to collaborate internally and manage pipeline
- Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.
What We Offer
- An inclusive, flexible environment where you can be your authentic self.
- A competitive total compensation package, including a base salary, an equity incentive plan and variable commission (for quota-based roles).
- Comprehensive group benefits with no waiting period.
- All-remote with the opportunity to work from anywhere.
- Support for your personal and professional development.
- Paid time off and a healthy work-life integration.
- A build-your-own home office setup.
- Generous parental leave program from your first day.
Contact Detail:
Tailscale Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Executive, UK Remote (United Kingdom)
✨Tip Number 1
Familiarise yourself with Tailscale's product offerings and their unique selling points. Understanding how Tailscale differentiates itself in the developer security space will help you engage more effectively with potential clients and demonstrate your value during discussions.
✨Tip Number 2
Network with current employees or industry professionals who have experience in similar roles. This can provide you with insights into the company culture and expectations, as well as tips on how to approach your conversations with clients.
✨Tip Number 3
Prepare to discuss your previous sales experiences, particularly any successes in upselling or renewing accounts. Be ready to share specific examples that highlight your ability to build relationships and drive customer success.
✨Tip Number 4
Showcase your adaptability and eagerness to learn about new technologies. As Tailscale is a fast-growing startup, demonstrating your willingness to embrace change and grow alongside the company can set you apart from other candidates.
We think you need these skills to ace Customer Account Executive, UK Remote (United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in sales roles. Emphasise your closing experience and any technical product sales you've done, as this aligns with what Tailscale is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for joining Tailscale and how your skills can contribute to their growth. Mention specific experiences that demonstrate your ability to manage customer accounts and drive upsells.
Showcase Relevant Skills: Highlight skills that are particularly relevant to the role, such as experience with sales forecasting, collaboration with engineering teams, and any familiarity with tools like Gong. This will show you understand the role's requirements.
Answer Thoughtfully: When asked why you're interested in Tailscale, provide a thoughtful response that reflects your understanding of their mission and values. Mention how you align with their focus on security and customer success.
How to prepare for a job interview at Tailscale Inc.
✨Understand Tailscale's Product
Before your interview, make sure you have a solid understanding of Tailscale's software and how it benefits users. Familiarise yourself with its features and the value it brings to different types of customers. This will help you articulate how you can contribute to expanding and renewing customer accounts.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle various customer scenarios. Think of examples from your past experiences where you've successfully upsold or renewed accounts, and be ready to discuss the strategies you used to achieve those results.
✨Showcase Your Collaboration Skills
Since the role involves working closely with multiple teams, be prepared to discuss how you've collaborated with sales engineering, customer success, and support teams in previous roles. Highlight specific instances where teamwork led to positive outcomes for clients.
✨Demonstrate Your Passion for Growth
Tailscale is a high-growth startup, so it's important to convey your enthusiasm for working in such an environment. Share your motivation for joining a fast-paced company and how you plan to contribute to its growth while also developing your own skills.
