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For Companies At a Glance
- Tasks: Engage customers and maximise sales while maintaining store standards.
- Company: Join Big Yellow Self Storage, a leader in the storage industry.
- Benefits: Enjoy competitive pay, bonuses, extra holiday, and wellness support.
- Why this job: Be part of a vibrant team that values work-life balance and personal growth.
- Qualifications: No prior experience needed; just bring your enthusiasm and passion for customer service.
- Other info: Flexible shifts and opportunities for career development await you!
The predicted salary is between 20400 - 28700 £ per year.
Role: Full Time Sales Advisor
Location: Bristol Ashton Gate
Salary: £25,654 per annum (OTE £28,219) plus benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What We Give Back To You
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing
Responsibilities
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
Sales Advisor - Full Time employer: Big Yellow Self Storage
Contact Detail:
Big Yellow Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time
✨Tip Number 1
Familiarise yourself with Big Yellow Self Storage's values and mission. During your interactions, whether in person or over the phone, demonstrate how your personal values align with theirs. This will show that you're not just looking for any job, but that you're genuinely interested in contributing to their team.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond to help a customer, as this role heavily emphasises exceptional service. Being able to articulate these experiences will set you apart from other candidates.
✨Tip Number 3
Show enthusiasm for the sales aspect of the role. Be ready to share ideas on how you would maximise sales opportunities in the store. This could include upselling techniques or ways to enhance customer engagement, which will highlight your proactive approach.
✨Tip Number 4
Network with current or former employees of Big Yellow Self Storage if possible. They can provide valuable insights into the company culture and expectations. Mentioning any connections during your application process can also demonstrate your genuine interest in the role.
We think you need these skills to ace Sales Advisor - Full Time
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Advisor at Big Yellow Self Storage. Highlight your customer service skills and ability to work in a team, as these are key aspects of the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous sales experience or roles where you've provided exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Big Yellow Self Storage and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Big Yellow Self Storage
✨Show Your Passion for Customer Service
As a Sales Advisor, you'll be expected to deliver exceptional customer service. Make sure to share examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to the role.
✨Understand the Company Values
Big Yellow Self Storage values teamwork and a positive working environment. Familiarise yourself with their core values and be prepared to discuss how you align with them during the interview.
✨Prepare for Sales Scenarios
Expect to be asked about how you would handle specific sales situations. Think of scenarios where you successfully maximised sales or resolved customer issues, and be ready to explain your thought process.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and company culture to show your genuine interest in the role.
