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- Tasks: Execute and manage CRM campaigns across various channels with precision.
- Company: Join LeoVegas Group, a leading innovator in the igaming industry with a vibrant team culture.
- Benefits: Enjoy hybrid working, generous leave, healthcare, and a wellbeing allowance.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and personal growth.
- Qualifications: Experience in CRM execution and familiarity with CRM platforms is essential.
- Other info: Opportunity for workation and a fun, social workplace environment.
The predicted salary is between 28800 - 43200 £ per year.
As a CRM Communications Delivery Specialist, you’ll be responsible for executing CRM campaigns across email, push, in-app, and SMS channels with precision and consistency. Working as part of a collaborative delivery team, you’ll ensure each campaign is built accurately, tested thoroughly, and deployed on time. This is a great opportunity for someone who thrives on structure, has an eye for detail, and enjoys working at the intersection of marketing, data, and technology. You’ll work closely with the CRM Communications Delivery Team Manager and receive support in building your knowledge of automation, segmentation, and testing.
YOU WILL BE RESPONSIBLE FOR:
- Building, testing, and launching CRM campaigns across email, push, SMS, and in-app
- Collaborating with Data Strategy to ensure accurate segmentation and audience selection
- Working with Creative teams to integrate and validate assets
- Setting up and deploying automated journeys and trigger-based communications
- Performing rigorous QA checks to ensure all campaigns are error-free and compliant
- Maintaining campaign schedules and deadlines in collaboration with the wider CRM team
- Supporting basic A/B testing and performance tracking
- Troubleshooting technical or operational issues during campaign execution
- Keeping documentation and campaign logs up to date
OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:
- Experience in CRM campaign execution within a marketing or operations team
- Familiarity with one or more CRM platforms (Braze, Salesforce, Adobe, etc.)
- Good understanding of campaign workflows, segmentation, and asset handling
- Strong attention to detail and comfort working under deadlines
- A proactive and collaborative mindset, with the ability to adapt and learn quickly
- Basic knowledge of testing and personalisation is a plus
BENEFITS
- Hybrid working - 3 days per week at the office, with flexibility for 2 days at home
- Workation – Take your job on an adventure with our Workation benefit for up to 4 weeks per year (T&Cs apply).
- Plenty of time to recharge – 28 days of paid leave, plus all public and bank holidays in England.
- Invest in your future – We match pension contributions up to 6%.
- Comprehensive healthcare – BUPA coverage, including pre-existing conditions, plus a cashback plan for dental, optical, and other treatments.
- Wellbeing allowance – £250 annual allowance for you to invest in your health and wellbeing (T&Cs apply).
- A great workplace experience – Talented colleagues, free onsite parking, complimentary snacks and drinks, Monday breakfasts, and Friday lunches.
- A social culture you’ll love – Regular opportunities to attend sporting events throughout the year, plus a quarterly team budget for even more fun.
- Support for growing families – Up to 6 months of full pay for maternity leave.
- Stay active & save money – Cycle-to-work scheme and gym discounts.
- And there’s more… We’ll share even more perks related to your role when you chat with our Talent Acquisition team!
JOIN US! In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen! Would you be a good fit for the Leo Pride - give us a roar!
CRM Communications Delivery Specialist employer: LeoVegas UK
Contact Detail:
LeoVegas UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Communications Delivery Specialist
✨Tip Number 1
Familiarise yourself with the CRM platforms mentioned in the job description, such as Braze, Salesforce, or Adobe. Having hands-on experience or even completing online tutorials can give you a significant edge during discussions.
✨Tip Number 2
Showcase your attention to detail by preparing examples of past campaigns where you executed rigorous QA checks. Be ready to discuss how you ensured error-free and compliant campaigns in your previous roles.
✨Tip Number 3
Highlight your collaborative skills by preparing anecdotes about successful teamwork in past projects. This role requires working closely with various teams, so demonstrating your ability to adapt and communicate effectively will be crucial.
✨Tip Number 4
Brush up on your knowledge of A/B testing and performance tracking. Being able to discuss how you've used these techniques to optimise campaigns will show that you're proactive and data-driven, which is essential for this position.
We think you need these skills to ace CRM Communications Delivery Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM campaign execution. Emphasise any familiarity with CRM platforms like Braze, Salesforce, or Adobe, and showcase your attention to detail and ability to work under deadlines.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of past experiences where you successfully executed CRM campaigns, collaborated with teams, or performed QA checks.
Showcase Your Skills: Highlight your understanding of campaign workflows, segmentation, and asset handling. If you have experience with A/B testing or personalisation, be sure to include that as well, as it aligns with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role. A polished application reflects your professionalism.
How to prepare for a job interview at LeoVegas UK
✨Showcase Your CRM Experience
Be prepared to discuss your previous experience with CRM campaign execution. Highlight specific platforms you've used, such as Braze or Salesforce, and share examples of successful campaigns you've managed.
✨Demonstrate Attention to Detail
Since the role requires a strong focus on accuracy, be ready to explain how you ensure error-free campaigns. You might want to mention any QA processes you follow or tools you use to maintain high standards.
✨Emphasise Collaboration Skills
This position involves working closely with various teams. Share examples of how you've successfully collaborated with creative or data teams in the past, and how you handle feedback and adapt to changes.
✨Prepare for Technical Questions
Expect questions about troubleshooting technical issues during campaign execution. Brush up on common problems and solutions related to CRM platforms, and be ready to discuss how you approach problem-solving in a fast-paced environment.
