Junior DevOps Engineer

We are looking for a DevOps Engineer to help provide solutions to problems and issues, as well as providing maintenance and support of software and hardware for both Internal and Cloud Hosted services. You will be expected to develop new skills and demonstrate ongoing learning while acting as a good example for the rest of the team, bringing new ideas and alternative solutions as required.

Role Overview: Esteiro Business Solutions is an established company and the software authors of Gold-Vision, an innovative CRM solution. We have a growing suite of products plus a mixture of standard and bespoke web portals, web services, and system integrations. The DevOps Team manages, implements, and maintains our global infrastructure upon which our award-winning CRM SaaS environment and our Marketing Solution run with the highest standard of availability. Alongside this, we also maintain UAT and Development environments as well as our own internal systems, providing internal IT support to the entire business.

DevOps Engineers are key members of the DevOps Team, and an ideal candidate would have 2-5 years of experience in some of the following:

• A scripting language
• SQL maintenance
• Azure services
• PowerShell
• IT Security
• IT Infrastructure or Desktop support
• Intune
• Maintenance of hardware
• Windows operating systems
• Hyper-V
• TCP/IP networking
• Active Directory services

This exciting role offers an excellent opportunity for a technical individual to develop their career within a forward-thinking and innovative business. In return, you will receive a competitive salary package and training to further improve your skills. This job has an element of out-of-hours work as required, travel to our datacentres, and remote working from home required.

Key Responsibilities:

• Operation of our hosted infrastructure including day-to-day monitoring of environments, networks, and backup.
• Participation in ongoing and future team projects, from planning/specification to execution and sign-off.
• Implementation of new technologies into existing environments.
• Writing of documentation that can easily be followed by others.
• Promote an honest but positive message to team and clients.
• Evaluation of technologies based upon suitability without preconception to ensure the best solution.
• Working with 3rd party vendors and suppliers.
• Work with colleagues on both test and live deployment and supporting configuration.

Application Knowledge: Applicants would be trained in the use and installation of our core products and expected to contribute to customer support from time to time.

Azure Management: Design, deployment, improvement, and monitoring of Azure VMs, storage, and networking, including elements of cost monitoring.

User and Desktop Management: Asset control and technical support of desktop and laptop PCs for around 30 colleagues. Support for Microsoft365 and related services.

ISO 27001:13 standards adherence and internal audit: Assist the Senior Leadership Team in maintaining the ISO 27001:13 security certification, including internal audit of other teams and maintaining the document set.

Technical Experience and Skills Required:

• A scripting language
• PowerShell and SQL working knowledge
• Windows server stack
• Understanding of virtual environments
• Basic networking knowledge including some understanding of DHCP, DNS, IP, Firewalls, and Routing

Highly Desirable Technical Skills (would be advantageous for one or more of these):

• SQL/Server – Installation, monitoring, backups, and performance
• Management of Azure services
• Active Directory and user/file security management
• Failover Clustering and general Hyper-V management
• Intune
• SAN storage operation and management
• Backup technologies
• Deployment and testing methodology

Optional Technical Skills:

• Microsoft365 management
• Desktop support – Windows and Mac

Person Specification:

Education and Experience: The following education and experience is required to apply: Either a relevant degree to a good grade, plus at least 1 year of relevant employment experience or three years plus of relevant employment experience.

Communication: The ideal candidate will have strong communication skills, both written and verbal, and an ability to converse with all levels of technical capability. Any experience of multiple internal team communications is highly desirable.

Other Requirements: The following are also required of the ideal candidate:

• Willingness to learn and to try.
• Possesses a keen interest in developing their technical knowledge.
• A Can-Do attitude.
• Actively researches and considers new technologies to improve systems and services.
• Can be trusted to participate in an incident and perform root cause analysis.
• Takes ownership of personal time, process, and procedure compliance.
• Able to progress tasks to completion.
• Able to effectively support maintenance of solutions in production environments.
• Logs all time accurately.
• Effectively communicates progress to team and any stakeholders.
• Ability to understand their own limitations and actively improve whilst knowing when to ask for assistance.
• Ability to work in a team and within multi-disciplined teams also.
• Ability to embrace new technologies and change.

A full background check will be conducted (DBS and financials) as part of the selection process.