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- Tasks: Provide technical support for Toshiba heat pump products and assist with installations.
- Company: Carrier is a global leader in energy-efficient air conditioning systems.
- Benefits: Enjoy competitive salary, 25 days holiday, and career progression opportunities.
- Why this job: Join a high-performing team and shape the future of HVAC technology.
- Qualifications: Ideal for graduates in electrical or mechanical engineering with a passion for learning.
- Other info: Work in a supportive environment with internal training and employee recognition initiatives.
The predicted salary is between 28800 - 43200 £ per year.
Carrier Residential & Light Commercial (CRLE) now has an exciting opportunity for a confident, self-starting engineer to join the technical team in Plymouth, Devon, UK. The main goal for the role is to provide technical support for Toshiba branded range of Heat Pump products for our European customers including the UK. We welcome applications from both experienced engineers and postgraduate engineers with either an electrical, mechanical, or communication background, who live within a commutable distance of Plymouth, Devon.
Responsibilities
- Supporting customers with the installation and commissioning of heat pumps, including help on selection and commissioning of control devices (BMS).
- Providing pre and post-sales technical support to our European and UK customers, covering all Heat pump products (VRF, LC Residential, Air 2 Water).
- Preparing and presenting technical product training to EMEA customers.
- Liaising with internal members as necessary to resolve technical issues.
Requirements
- Practical knowledge and expertise with air source heat pumps or the ability to demonstrate the capability to learn (graduate engineer: electrical or mechanical degree).
- Ability to interpret and understand current & new legislation and testing documents.
- Ability to communicate at all levels.
- Confidence to work independently as well as part of a team.
- Good working knowledge and understanding of Microsoft Office tools i.e., Outlook, Excel, PowerPoint & Word.
- Ability to travel both domestically and internationally.
- Valid UK driving license.
Benefits
- Competitive salary dependent on experience.
- Internal training provided.
- 25 days holidays plus bank holidays, plus option to purchase additional days.
- Company pension scheme.
- Employee scholarship scheme.
- Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirations.
- The opportunity to work at a global industry-leading organization.
- Opportunity to shape the future of a high-performing technical team.
- Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources.
About us
Carrier is a worldwide leader in the design and manufacture of energy-efficient air conditioning systems. Our products are supplied globally, with a range that encompasses VRF, Split Systems, Air source heat pumps, Air to Water Heat Pump (A2W) systems, and controls. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
Contact Detail:
Carrier Global Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVAC Technical Support Engineer
✨Tip Number 1
Familiarise yourself with Toshiba's heat pump products and their specifications. Understanding the technical details will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the HVAC industry, especially those who have experience with heat pumps. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss relevant legislation and testing documents related to heat pumps. Being knowledgeable about current regulations will show that you are proactive and well-informed.
✨Tip Number 4
Practice your communication skills, as this role requires liaising with customers and internal teams. Being able to convey technical information clearly will set you apart from other candidates.
We think you need these skills to ace HVAC Technical Support Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the HVAC Technical Support Engineer position. Tailor your application to highlight relevant experience and skills that match these criteria.
Highlight Relevant Experience: In your CV and cover letter, emphasise any practical knowledge or expertise you have with air source heat pumps or related technologies. If you're a recent graduate, focus on your academic projects or internships that demonstrate your capability to learn and adapt.
Showcase Communication Skills: Since the role requires effective communication at all levels, provide examples in your application that demonstrate your ability to communicate technical information clearly, whether through presentations, training, or customer support.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for a technical support role.
How to prepare for a job interview at Carrier Global Corporation
✨Know Your Heat Pumps
Make sure you have a solid understanding of heat pump technology, especially Toshiba's range. Be prepared to discuss your practical knowledge or any relevant projects you've worked on, as this will show your technical expertise.
✨Brush Up on Legislation
Familiarise yourself with current and new legislation related to HVAC systems. Being able to interpret these documents will demonstrate your capability to stay updated and compliant in the industry.
✨Practice Your Communication Skills
Since the role involves liaising with customers and internal teams, practice articulating complex technical information clearly and confidently. This will help you convey your ideas effectively during the interview.
✨Show Your Team Spirit
While independence is key, emphasise your ability to work collaboratively. Share examples of how you've successfully contributed to a team in the past, as this aligns with the company's values.
