Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a VWG Dedicated Technician, fixing vehicles and ensuring customer satisfaction daily.
- Company: The AA is a leading automotive service provider, passionate about cars and customer care.
- Benefits: Enjoy a competitive salary, flexible hours, free breakdown cover, and a full VW uniform.
- Why this job: Be part of a dynamic team, work with top brands, and receive industry-leading training.
- Qualifications: NVQ3 in Vehicle Maintenance required; driving licence with 6 points or less essential.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds to apply.
The predicted salary is between 30000 - 44000 £ per year.
If you are as enthusiastic about our brand and our cars as we are, join us! As a Volkswagen Group Dedicated Mechanic for the AA you are the key to keeping all brands including VW Passenger, Commercial, Seat, Skoda, Audi, and more on the road. You have the variety of work by working on a range of vehicles daily, whilst delivering five star customer satisfaction ratings. You are proud to be VWG, proud to be The AA and we’re proud of your commitment to quality and excellence.
Base Salary: £37,152.00 plus a location allowance of £4,325.28 depending on your postcode. On average our VW Technicians earn c. £44,000 however, our top performers can earn upwards of OTE £50,000. Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home).
- Sign on locations also available for discussion
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance
- Bring your best self and we provide the rest, including; Van, full Volkswagen branded Uniform, Boots, and Volkswagen specific equipment!
- Free breakdown cover from day one
- 23 days holidays (increases with service)
- Up to 7% company pension contribution
- Not one but two famous brands that our customers love with industry leading training
- Company funded Life Assurance
This is the job:
- A communicator: You ensure that your customer is completely taken care of. You are the master of diagnostics and you will be the person taking the time to competently and effectively explain your fix to your customer; always providing the best service.
- A self-starter: You are responsible for your own workload, by being there for your customer from beginning to end, as well as filling out your paperwork concisely, you make your own day worthwhile.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day.
What will I be doing?
You’ll be the superhero fixing a brand vehicle breakdown by the side of the road or undertaking warranty repairs working on an appointment basis. You take the time delighting your customer, helping them get back to their journey. In return, we’ll go the extra mile for you, with a two-week AA induction, a two-week VW induction, plus ongoing online or onsite training including EV and HV training.
What do I need?
- You’ll need NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- Some knowledge of working on one or multiple VWG brands or vehicles.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- To be happy working shifts, which could include evenings, weekends and Bank Holidays.
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VWG Dedicated Technician – Chelmsford
✨Tip Number 1
Familiarise yourself with the Volkswagen Group's range of vehicles. Understanding the specific features and common issues of VW, Audi, Seat, and Skoda models will help you stand out during the interview process.
✨Tip Number 2
Brush up on your customer service skills. Since this role emphasises five-star customer satisfaction, being able to demonstrate your ability to communicate effectively and handle customer concerns will be crucial.
✨Tip Number 3
Prepare to discuss your problem-solving techniques. Be ready to share examples of how you've diagnosed and fixed vehicle issues in the past, as this will showcase your technical expertise and self-starter attitude.
✨Tip Number 4
Highlight any relevant training or certifications you have, especially those related to electric vehicles (EV) or hybrid vehicles (HV). This knowledge is increasingly valuable and can set you apart from other candidates.
We think you need these skills to ace VWG Dedicated Technician – Chelmsford
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the VWG Dedicated Technician position. Familiarise yourself with the skills needed, such as diagnostics and customer communication.
Tailor Your CV: Customise your CV to highlight relevant experience and qualifications, particularly your NVQ3 in Vehicle Maintenance and Repair or equivalent. Emphasise any previous work with VWG brands or similar vehicles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Volkswagen brand and your commitment to customer satisfaction. Mention specific examples of how you've solved problems or provided excellent service in past roles.
Prepare for the Interview: Once your application is submitted, prepare for the online interview assessment by reviewing common interview questions related to vehicle maintenance and customer service. Be ready to discuss your technical expertise and how you handle various situations.
How to prepare for a job interview at Automobile Association
✨Show Your Passion for VWG
Make sure to express your enthusiasm for the Volkswagen Group and its vehicles during the interview. Share any personal experiences or stories that highlight your connection to the brand, as this will demonstrate your commitment and alignment with their values.
✨Demonstrate Your Technical Skills
Be prepared to discuss your technical expertise in vehicle maintenance and repair. Highlight specific examples of problems you've solved in the past, particularly with VWG brands, to showcase your diagnostic skills and ability to deliver quality service.
✨Emphasise Customer Service
Since customer satisfaction is key, be ready to talk about how you ensure a positive experience for customers. Share examples of how you've effectively communicated with clients and resolved their issues, reinforcing your role as a problem solver.
✨Discuss Flexibility and Teamwork
Mention your willingness to work shifts, including evenings and weekends, as well as your ability to collaborate with team members. This shows that you're adaptable and ready to contribute to the team's success, which is crucial for the role.
