Regional Service Desk Co-ordinator

If you are a helpdesk professional then this role for a Regional Service Desk Co-ordinator could be perfect for you. Some of your duties will include: Co-ordinating the maintenance and repair of equipment on behalf of clients Liaising with clients, establishing their requirements and providing an excellent service Planning all reactive jobs to ensure that service issues are achieved Ensuring that planned works are completed within contractual limits Preparing job sheets and allocating work to team of field based engineers Tracking jobs being completed keeping a focus on SLAs in place #J-18808-Ljbffr