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- Tasks: Oversee quality management documentation and ensure compliance with ISO 9001 standards.
- Company: Join HelloFresh, a leading meal kit provider focused on quality and customer satisfaction.
- Benefits: Enjoy 70% off meal boxes, gym membership, private medical insurance, and a dog-friendly office!
- Why this job: Be part of a dynamic team driving continuous improvement and making a real impact.
- Qualifications: GCSE English and Maths, 3 years in process writing, Lean Six Sigma knowledge preferred.
- Other info: Free breakfast in the office and a supportive environment for mental health.
The predicted salary is between 36000 - 60000 £ per year.
About The Team:
This role is responsible for overseeing the creation, revision, and maintenance of all quality management documentation, ensuring compliance with ISO 9001 standards across the Windmill Site, whilst maintaining robust version control and document management systems to ensure all materials are current and accessible. Responsible for the delivery of high-quality documentation. Ensuring that Health & Safety standards and Food Safety standards are adhered to at all times.
What You Will Be Doing:
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Process and Documentation: Develop standard operating procedures (SOPs/WBIs) to ensure consistent performance across all departments and teams.
- Embed best practice into standard work and share across networks.
- Review and maintain documentation to ensure compliance with ISO 9001 standards, including version control and updates.
- Evaluate and improve departmental processes and documentation, ensuring clarity, accuracy, and compliance with relevant standards (e.g., Food Safety, Health & Safety, BRCGS).
- Re-evaluate and document process improvements and lessons learnt when updating process documentation with stakeholders.
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Continuous Improvement and Project Management:
- Identifying opportunities for improvement using structured methodologies like LSS. Provide updates on progress, risks, and escalations.
- Design, monitor, and report on project KPIs, adapting them to meet business goals and advising team members on their metrics.
- Ensure that all operational processes support the delivery of high-quality products and services to customers.
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Stakeholder Engagement and Collaboration:
- Build and maintain strong relationships with key stakeholders ensuring alignment with senior management on current projects and achievements.
- Collaborate across departments to resolve standardisation issues, share best practices, and drive compliance.
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Training and Development:
- Develop and execute OpEx site strategies aligned with broader business KPIs.
- Work strategically to ensure that work streams deliver tangible benefits to the business.
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Strategic Alignment and Execution:
- Develop and execute Systems & Process site strategies aligned with broader business KPIs.
- Work strategically to ensure that work streams deliver tangible benefits to the business.
Who You Are:
- GCSE English, Maths
- Minimum 3 years of experience in process writing or similar role
- Understanding of Lean and process creation
- Strong organisational and project management abilities
- Excellent writing, editing and proofreading skills
- Proficiency in documentation software and version control systems
- Lean Six Sigma Yellow Belt & STEM related degree would be a plus
- BRCGS Awareness & ISO 9001 Awareness would be a plus
What you will get in return:
- 70% off HelloFresh or Green Chef boxes
- Company pension scheme
- Gym membership
- Bupa private medical insurance (including dental & family cover options)
- Electric vehicle scheme
- Mental health first aiders and an employee assistance programme
- Dog friendly office! (London site only)
- If in the office, enjoy a free breakfast every day
- Eye care scheme
- Cycle to work scheme
- Group Life Assurance
Location: The HelloFresh Granary, Unit 3 Chalker Wy, Banbury OX16 4XD, United Kingdom
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.
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Operational Excellence System & Process Engineer employer: HelloFresh
Contact Detail:
HelloFresh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Excellence System & Process Engineer
✨Tip Number 1
Familiarise yourself with ISO 9001 standards and Lean methodologies. Understanding these frameworks will not only help you in the interview but also demonstrate your commitment to quality management and continuous improvement.
✨Tip Number 2
Network with professionals in the field of operational excellence. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare specific examples of how you've successfully implemented process improvements in previous roles. Be ready to discuss the methodologies you used, the challenges faced, and the outcomes achieved to showcase your problem-solving skills.
✨Tip Number 4
Research StudySmarter and its values. Understanding our mission and how we operate will allow you to tailor your discussions during the interview, showing that you're not just a fit for the role but also for our company culture.
We think you need these skills to ace Operational Excellence System & Process Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Operational Excellence System & Process Engineer position. Tailor your application to highlight relevant experience in process writing, documentation management, and compliance with ISO 9001 standards.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in developing standard operating procedures (SOPs) and your familiarity with Lean methodologies. Mention any specific projects where you improved processes or documentation, showcasing your organisational and project management skills.
Showcase Your Skills: Make sure to include your writing, editing, and proofreading skills in your application. Provide examples of how you've used documentation software and version control systems effectively in previous roles, as these are crucial for this position.
Tailor Your Cover Letter: Craft a compelling cover letter that connects your background to the job description. Discuss your understanding of Health & Safety and Food Safety standards, and express your enthusiasm for contributing to continuous improvement initiatives within the company.
How to prepare for a job interview at HelloFresh
✨Showcase Your Process Knowledge
Be prepared to discuss your experience with process writing and documentation. Highlight specific examples where you've developed standard operating procedures or improved existing processes, especially in compliance with ISO 9001 standards.
✨Demonstrate Continuous Improvement Mindset
Familiarise yourself with Lean Six Sigma methodologies and be ready to share how you've identified opportunities for improvement in past roles. Discuss any relevant projects where you successfully implemented changes and the impact they had on the organisation.
✨Engage with Stakeholders
Prepare to talk about your experience in building relationships with key stakeholders. Think of examples where you've collaborated across departments to resolve issues or share best practices, as this role requires strong stakeholder engagement.
✨Highlight Your Writing Skills
Since excellent writing, editing, and proofreading skills are crucial for this position, bring samples of your documentation if possible. Be ready to discuss your approach to ensuring clarity and accuracy in your written materials.
