Global Program Manager

As a global leader in facilities services, we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: UK, hybrid working Main purpose of the position : To lead the global deployment of a digitalised Authority To Work (ATW) and Permit To Work (PTW) integrated solution across a global contract aligned to ISS Health & Safety strategy. Create and maintain a robust delivery plan, ensuring all items are progressed to agreed timelines and aligned to scope. Key expectations : Deliver the pre-agreed programme outcomes, liaise with all applicable stakeholders throughout the programme delivery, manage risks, issues and escalations through the agreed governance frameworks; demonstrate the ability to prioritise and handle simultaneous complex tasks. What you’ll do : Agree the program scope/deliverables and timelines; Create and manage a robust program plan with agreed milestones; Produce and issue regular program reports; Ensure effective stakeholder management, a robust escalation management process as part of the governance model, and a strong communications plan for each initiative being delivered; Identify dependencies and complexities relating to other programmes, projects and/or workstreams and coordinate to support resolution and alignment; Provide clear leadership demonstrating the core ISS values and behaviours. Who you’ll work with : Senior leadership teams within ISS, customers, and technology suppliers; Technical teams from ISS and technology suppliers; ISS Functional leads/SMEs and regional ISS Operational teams; Third-party technology suppliers. Qualifications and experience: Appropriate professional accreditation (PgMP, PMP, Prince2, MSP or equivalent); Programme management experience in complex organisational environments; Comfortable influencing, challenging, and working collaboratively with senior leadership; Commercial awareness and knowledge of the Facilities Management industry; Fluent in English (second language a bonus); Experience working in diverse environments with multiple cultures and nationalities; Minimum 5 years experience in a programme management role, preferably within Facilities Management and/or Banking/Corporate environments. Personal skills: Highly organised and responsive, able to work under pressure; Strong relationship-building skills; Excellent communication skills, effective across different levels of stakeholders; Logical problem-solving approach. Why ISS? At ISS, we are more than just a service provider of cleaning, food, workplace, and technical services—we are a partner in our customers’ success. We create exceptional service moments and transform workplaces into spaces where employees feel valued, engaged, and productive. We invest in our people through training, career development, and a supportive culture—empowering them to deliver outstanding service. When our people thrive, they create spaces where our customers’ employees and businesses thrive too. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How to apply Apply directly via the link on this page by submitting a cover letter, CV, and other relevant documents. For questions, contact Amrit Verma (Global Program Manager) at +44 7720 071 794. ISS seeks to be a place of belonging and create spaces where everyone is welcomed, embraced, and valued for who they are—spaces where people feel safe, respected, and supported as their authentic selves. Browse the ISS Career Site, find your next job, click \”Apply now,\” and follow the steps to complete your application. Our recruiting team reviews your application, gets to know you better, and answers any questions you may have. We look forward to onboarding you soon. Why ISS? Since 1901, ISS has been a people-first company. We celebrate diversity, inclusion, and belonging, recognizing the differences that make us unique. When everyone can be themselves, everyone benefits. Our people feel safe, respected, and supported, allowing them to reach their full potential. We are committed to improving lives, making a difference in communities, and protecting our planet—because when we get things right, the world works better. That is what drives us. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. #J-18808-Ljbffr