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- Tasks: Deliver luxury spa treatments and ensure guests feel pampered.
- Company: Join the Runnymede on Thames, part of the Warner Hotels Group, opening in 2024.
- Benefits: Enjoy flexible hours, discounts, free parking, and wellness support.
- Why this job: Be part of a vibrant team and gain recognised qualifications while making guests feel amazing.
- Qualifications: Passion for spa treatments; experience preferred but not essential; training provided.
- Other info: Potential staff accommodation available and exclusive access to discounts with national brands.
Join our team at the Runnymede on Thames, part of the Warner Hotels Group. Opening as a Warner in 2024, this beautiful hotel on the River Thames near Windsor offers award-winning spa facilities, restaurants, bars, and outdoor activities.
Up to £12.71 per hour. Full Time & Part Time.
Why work for Warner Hotels:
- Product Incentives for Temple Spa and Mii Makeup. You can earn free products each month.
- Retail commission of up to 15% paid directly into your wages.
- Fortnightly pay.
- Range of discounts available on all spa treatments and products.
- Complimentary access to all Spa and Leisure facilities.
- Potential staff accommodation available.
- 60% discount on food onsite.
- Free parking onsite.
- Exclusive access to our Warner benefits platform with hundreds of discounts and offers with national brands and retailers.
Wellness and Mental Health Support: Our Employee Assistance Programme provides complimentary 24-hour support, seven days a week, to you and your family. Minimum 20% discount on Warner and Haven holidays for you and your friends & family.
Fantastic training and development opportunities, including externally recognised qualifications (apprenticeships and degree level).
You will play a vital role within our Spa and Leisure team, in delivering a 5-star luxury guest experience. Performing a full range of professional spa treatments, you will ensure they are delivered to the highest standards, leaving our guests feeling relaxed and truly pampered.
What we are looking for in a spa therapist:
- Passionate about the spa industry and performing high standard spa treatments.
- Guest focused to ensure a 5-star spa experience.
- 1 year experience in the spa industry (preferred but not essential).
- Team player to support the success of our spa and leisure department.
- Ability to offer expert advice on skincare and body products.
- Full training provided.
- Opportunities to deliver our Temple Spa experiences and Mii makeup workshops.
- Support the Spa and Leisure team with any other ad-hoc duties such as reception cover and cleaning.
Skills Required:
- Level 2 or equivalent industry qualifications.
- Level 3 or equivalent industry qualifications (Preferred but not essential).
- Massage/Hot Stone Qualifications (Preferred but not essential).
- Holistic Qualifications such as Reflexology, Reiki, Hopi ear candling (Preferred but not essential).
- Previous experience with Temple Spa, Jessica, Mii (Preferred but not essential).
Please note the hourly rate is based on experience, qualifications and age. Retail and incentive schemes involve a target which must be achieved. Full details will be provided at the interview.
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the products and services offered by Temple Spa and Mii Makeup. Being knowledgeable about these brands will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any relevant experience you have in delivering high-standard spa treatments, even if it's from previous roles. Be prepared to discuss specific techniques or treatments you've performed that align with the luxury experience they aim to provide.
✨Tip Number 3
Demonstrate your passion for the spa industry by sharing personal experiences or stories that showcase your commitment to guest satisfaction. This can help you stand out as a candidate who truly cares about providing a 5-star experience.
✨Tip Number 4
Network with current or former employees of Warner Hotels or similar establishments. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the spa industry. Emphasise any qualifications you have, such as Level 2 or Level 3 certifications, and mention any specific treatments you are skilled in, like massage or holistic therapies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the spa industry and your commitment to providing a 5-star guest experience. Mention any previous roles where you delivered high-quality treatments and how you can contribute to the team at Runnymede on Thames.
Highlight Guest Focus: In your application, emphasise your guest-focused approach. Provide examples of how you've ensured customer satisfaction in past roles, as this is crucial for a Spa Therapist position.
Show Willingness to Learn: Mention your eagerness to undergo training and development opportunities. Highlight any interest in learning about Temple Spa products or participating in Mii makeup workshops, as this aligns with the company's values.
How to prepare for a job interview at Warner Hotels
✨Show Your Passion for the Spa Industry
Make sure to express your enthusiasm for the spa industry during the interview. Share any personal experiences or stories that highlight why you love working in this field and how it drives you to deliver exceptional service.
✨Demonstrate Guest-Focused Mindset
Prepare examples of how you've gone above and beyond to ensure a great experience for guests in previous roles. This will show that you understand the importance of guest satisfaction and are committed to providing a 5-star experience.
✨Highlight Relevant Qualifications and Experience
Even if you don't have all the preferred qualifications, be ready to discuss your relevant experience and any training you've completed. If you have Level 2 or 3 qualifications, or any massage or holistic therapy certifications, make sure to mention them.
✨Be Ready to Discuss Product Knowledge
Since the role involves offering expert advice on skincare and body products, brush up on your knowledge of Temple Spa and Mii Makeup. Be prepared to discuss how you would recommend products to guests based on their needs.
