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- Tasks: Support a team in managing employee benefits for various clients, ensuring excellent service delivery.
- Company: Join a leading Employee Benefit Solutions division known for its client-focused approach.
- Benefits: Enjoy 25 days annual leave, flexible working, and discounts on insurance products.
- Why this job: Be part of a supportive culture that values diversity and offers career growth opportunities.
- Qualifications: Experience in Group Protection or Health & Wellbeing is preferred; strong communication skills are essential.
- Other info: Access to professional development, wellbeing support, and a vibrant company culture.
The predicted salary is between 28800 - 43200 £ per year.
Our specialist Employee Benefit Solutions division provides employee benefits advice, consultancy, and support to clients of all types and sizes, from workplace pensions and group risk to staff communications. We now have a fantastic opportunity for an Employee Benefits Administrator to join the team. As an Employee Benefits Administrator you will work as part of a highly professional support team that enables our Planners to maintain a portfolio of employee benefits clients and ensures that the business is able to deliver an outstanding service to its customers. This role is offered on a full time, hybrid basis, aligned to our central Birmingham office, with some flexibility around working hours required.
Key aspects of the role will include:
- Liaising with policy providers for policy details, obtaining policy illustrations, processing new business applications, and tracking to completion.
- Processing both Group Protection and Health & Wellbeing renewals and carrying out market reviews, using provider portals and arranging Group Pension annual review meetings.
- Ensuring that client records are kept up to date and accurate.
- Lodging and producing invoices for corporate clients and chasing up aged debt when required.
- Preparing documentation, client recommendation reports and annual review correspondence.
You:
Ideally, we are looking for a candidate with experience of both Group Protection and Health & Wellbeing (such as PMI and Cash Plans) and/or Group Pensions (such as annual reviews, governance reports or employer pension uploads). However, we will also consider candidates from IFA administrator background with some exposure to group products, and who now have a desire to further develop into Employee Benefits. You will be an excellent communicator with a passion for delivering an outstanding level of service and the confidence to maintain and develop strong relationships with both existing and potential clients.
You will also need:
- Good administrative and numeracy skills with high degree of accuracy.
- Excellent interpersonal and organisational skills.
- Working knowledge of Microsoft Word and Excel packages essential.
- Desirable knowledge of Xplan.
What you can expect from us:
- A competitive basic salary, annual pay reviews and performance linked increases as well as a fantastic range of benefits including:
- 25 days Annual leave rapidly increasing with each year of service, plus bank holidays and additional days for Christmas closure.
- Excellent company pension scheme with a generous employer contribution.
- Agile and family friendly working arrangements to allow for a great work/life balance.
- Company sick pay.
- Enhanced maternity, paternity and adoption pay.
- Up to 40% discount on Aviva Insurance & Investment products.
- £465 towards the purchase of home office equipment.
- Group Life Assurance Scheme: 8 x salary.
- Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more!
- A range of health benefits including eye care vouchers, flu vaccinations, Annual Health Screening, Digital GP, Mental health and Nutrition Sessions and Employee Assistance Programme.
- Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening.
- Support with cost of professional exams /study days.
- Charity Days.
- Company Events.
Our Wellbeing Committee works hard to ensure we can support the wellbeing of our colleagues, whatever their needs. Some of the support we currently offer includes:
- Employee Assistance Programme including access to a 24/7 support line.
- Access to mental health first aiders.
- Menopause support.
- Parental and compassionate leave.
- Wellbeing Library and Hub.
- Aviva DigiCare and Workplace.
- Bereavement Helpline.
Support in achieving your career goals… Sponsorship for relevant professional exams and study leave. Access to funded apprenticeships in a range of topics, such as business administration, leadership & management, and accounting & finance. Access to Insights Discovery, a psychometric tool, which helps individuals and teams to connect better, overcome challenges & conflict resulting in high performing teams. Clear career pathways and endless internal job opportunities. Access to a huge range of free courses via our Learning Management system.
Our commitment to DE&I Succession is committed to building and preserving a culture of inclusion and diversity. With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business. Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work. In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair and equitable recruitment practice.
Employee Benefits Administrator employer: Successionwealth
Contact Detail:
Successionwealth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Benefits Administrator
✨Tip Number 1
Familiarise yourself with the key aspects of employee benefits, particularly Group Protection and Health & Wellbeing. Understanding these areas will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the employee benefits sector. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your administrative skills, especially in using Microsoft Word and Excel. Being proficient in these tools is essential for the role, and showcasing your skills during any discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would maintain and develop client relationships. Think of examples from your past experiences where you've successfully managed client interactions, as this will highlight your communication skills and service orientation.
We think you need these skills to ace Employee Benefits Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employee benefits, particularly in Group Protection and Health & Wellbeing. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering outstanding service. Mention your communication skills and how you can build strong relationships with clients, as these are key aspects of the role.
Highlight Relevant Skills: Emphasise your administrative and numeracy skills, along with your proficiency in Microsoft Word and Excel. If you have experience with Xplan, be sure to mention it as well.
Showcase Your Commitment to DE&I: Since the company values diversity and inclusion, include any experiences or initiatives you've been part of that demonstrate your commitment to these principles. This will resonate well with their culture.
How to prepare for a job interview at Successionwealth
✨Know Your Benefits
Familiarise yourself with various employee benefits, especially Group Protection and Health & Wellbeing products. Being able to discuss these topics confidently will show your understanding of the role and impress the interviewers.
✨Demonstrate Your Communication Skills
As an Employee Benefits Administrator, strong communication is key. Prepare examples of how you've effectively communicated with clients or colleagues in the past, showcasing your ability to build relationships and provide excellent service.
✨Showcase Your Organisational Skills
Highlight your administrative skills by discussing how you manage multiple tasks and maintain accurate records. Consider sharing specific tools or methods you use to stay organised, as this is crucial for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the role, and it gives you a chance to assess if the company culture aligns with your values.
