Sales support Associate

Sales support Associate

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support sales by delivering exceptional client experiences and maintaining store standards.
  • Company: Join Ralph Lauren, a global leader in premium lifestyle products with a rich heritage.
  • Benefits: Enjoy competitive perks, discounts, and a culture that celebrates your individuality.
  • Why this job: Be part of an iconic brand that values inclusion and community engagement.
  • Qualifications: Looking for energetic team players with a passion for luxury and excellent communication skills.
  • Other info: Experience in a premium environment is a plus; bring your unique self to work!

The predicted salary is between 28800 - 43200 £ per year.

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

WHAT WE OFFER

  • The opportunity to work for an iconic and unique lifestyle brand
  • Exciting career opportunities
  • Competitive benefits package and discounts
  • An environment where you can bring your whole self to work

WHAT YOU'LL DO

  • One team focused on the consumer
  • Deliver an extraordinary client experience to drive sales
  • Communicate consistently with the team to ensure an excellent client service
  • Demonstrate good product knowledge and provide product and client feedback to managers
  • Create a unique and elevated environment in line with the Ralph Lauren sales code
  • Embody the Ralph Lauren values and spirit
  • Demonstrate a client-first culture

Operations

  • Use the Ralph Lauren store systems and procedures to enhance selling efficiencies and to build the client database
  • Participate in store merchandising activities in line with the Ralph Lauren standards and creative directives
  • Maintain established operational and merchandising store standards

Experience, Skills & Knowledge

  • Energetic, passionate, and results-driven team player
  • Experience in a premium/luxury environment
  • Excellent communication skills with product knowledge
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Contact Detail:

Ralph Lauren Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales support Associate

✨Tip Number 1

Familiarise yourself with Ralph Lauren's brand values and product lines. Understanding their unique selling points and the lifestyle they promote will help you connect better with potential clients and demonstrate your passion during interviews.

✨Tip Number 2

Network within the fashion and luxury retail industry. Attend events, join relevant online groups, and connect with current or former employees of Ralph Lauren on platforms like LinkedIn to gain insights and potentially get referrals.

✨Tip Number 3

Prepare to showcase your customer service skills through role-playing scenarios. Since the role focuses heavily on delivering an extraordinary client experience, being able to demonstrate how you would handle various customer interactions can set you apart.

✨Tip Number 4

Stay updated on current trends in the luxury market. Being knowledgeable about competitors and market shifts will not only enhance your product knowledge but also show your commitment to the industry during discussions with the hiring team.

We think you need these skills to ace Sales support Associate

Excellent Communication Skills
Customer Service Orientation
Product Knowledge
Team Collaboration
Sales Support Experience
Attention to Detail
Client Relationship Management
Merchandising Skills
Problem-Solving Skills
Adaptability
Time Management
Passion for Luxury Brands
Operational Efficiency
Data Entry Skills

Some tips for your application 🫡

Understand the Brand: Familiarise yourself with Ralph Lauren's brand values and product offerings. This will help you tailor your application to reflect your alignment with their culture and mission.

Highlight Relevant Experience: Emphasise any previous experience in sales support or within a premium/luxury environment. Use specific examples to demonstrate your skills in client service and product knowledge.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Ralph Lauren brand. Mention how your personal values align with their commitment to inclusion and community, and express your enthusiasm for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Ralph Lauren Corporation

✨Show Your Passion for the Brand

Make sure to express your enthusiasm for Ralph Lauren and its products during the interview. Research the brand's history, values, and current collections so you can speak knowledgeably about what makes it unique.

✨Demonstrate Client-Focused Mindset

Prepare examples of how you've delivered exceptional customer service in previous roles. Highlight your ability to create a positive client experience, as this is crucial for a Sales Support Associate.

✨Exhibit Strong Communication Skills

Practice articulating your thoughts clearly and confidently. Since communication is key in this role, be ready to discuss how you effectively communicate with team members and clients alike.

✨Understand the Importance of Teamwork

Be prepared to discuss your experiences working in a team environment. Emphasise your ability to collaborate and support your colleagues, as teamwork is essential in delivering an extraordinary client experience.

Sales support Associate
Ralph Lauren Corporation
Location: London
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