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- Tasks: Join our team as a Branch Assistant, driving and delivering excellent customer service daily.
- Company: Quay Plastics, part of the Epwin Group Plc, supplies top-notch plastic building products.
- Benefits: Enjoy 24 days annual leave, a company pension, and discounts at popular retailers.
- Why this job: Be part of a dynamic team where your ideas matter and career growth is encouraged.
- Qualifications: Must have a full driving license; previous driving experience is a plus but not essential.
- Other info: Full training provided, including health and safety compliance and forklift operation.
The predicted salary is between 24000 - 36000 ÂŁ per year.
This role is predominantly driving, therefore a full driving license is required.
Who are we? Quay Plastics are a well-known name in the industry, specialising in supplying plastic building products to the trade. As part of the Epwin Group Plc, we’re proud to be part of a much larger successful family of businesses. Our branches are a busy trade environment, and we pride ourselves on our knowledgeable and friendly teams – it’s one of the main reasons our customers return day after day! If you have an ambitious and enthusiastic outlook, we’d love to hear from you.
You can expect a thorough company induction, supported every step of the way whilst you familiarise yourself with our business, the role and the products. With a blend of both hands-on and digital e-learning modules, we’re committed to supporting your career development.
Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.
The role of a Branch Assistant:
- Works together with the team to provide excellent customer service.
- Help maintain high standards within the trade counter area and warehouse.
- Has a can-do/will-do attitude and able to work within a small team.
- Assist with health and safety compliance.
- Is competent with multi-drop deliveries.
- Work with the Branch Manager and the rest of the team to achieve branch performance targets.
- Provide cover in the branch when required.
Our ideal Branch Assistant:
- Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
- Be versatile and prepared to assist in all aspects of running the branch.
- Must have a full valid driving license.
- A forklift truck license would be preferable but if not, training will be provided.
- Previous experience in a driving role would be advantageous.
- Good organisational skills and be IT literate.
- Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience.
- Full training will be provided.
What you’ll get:
- 24 days annual leave, plus statutory bank holidays.
- Company pension.
- The chance to join a vibrant, progressive company that looks after their people.
- The opportunity to voice your ideas and help shape the future of the business.
- Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
- Enrolment within “Lifeworks” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
- Monthly awards where our people are recognised for outstanding contributions.
- On the job and on-line training.
- We invest in our people.
Branch Assistant employer: Epwin Group
Contact Detail:
Epwin Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Familiarise yourself with Quay Plastics and the Epwin Group. Understanding their products and company culture will help you connect better during interviews and show your enthusiasm for the role.
✨Tip Number 2
Highlight your driving experience and any relevant skills related to multi-drop deliveries. Being able to demonstrate your competence in this area will make you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your customer service experience. Since the role involves working closely with customers, showcasing your ability to provide excellent service will set you apart from other applicants.
✨Tip Number 4
Emphasise your willingness to learn and adapt. Quay Plastics values a can-do attitude, so expressing your eagerness to grow within the company will resonate well with the hiring team.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Highlight Relevant Experience: When writing your application, make sure to emphasise any previous driving roles or experience in a trade counter environment. Even if you lack direct experience, showcase your can-do attitude and willingness to learn.
Showcase Your Skills: Mention your organisational skills and IT literacy in your CV. These are important for the Branch Assistant role, so provide examples of how you've used these skills in past positions.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Quay Plastics and how you align with their values of customer service and teamwork.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are key traits for the Branch Assistant position.
How to prepare for a job interview at Epwin Group
✨Show Your Driving Skills
Since this role requires a full driving licence, be prepared to discuss your driving experience. Highlight any previous roles where you had to drive regularly and how you ensured safety and efficiency during deliveries.
✨Emphasise Teamwork
Quay Plastics values team players, so be ready to share examples of how you've successfully worked in a team environment. Discuss how you contribute to a positive atmosphere and support your colleagues.
✨Demonstrate Customer Service Skills
As a Branch Assistant, excellent customer service is key. Prepare to talk about your approach to customer interactions and any past experiences where you went above and beyond to meet customer needs.
✨Express Your Eagerness to Learn
The company is looking for someone with a can-do attitude and a willingness to learn. Share instances where you've taken the initiative to learn new skills or adapt to new situations, especially in a trade or retail context.
