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- Tasks: Design and implement innovative employee experience solutions for diverse sectors.
- Company: Bond Brand Loyalty crafts solutions to enhance brand loyalty and sustainable growth.
- Benefits: Enjoy remote work options and be part of a dynamic, innovative team.
- Why this job: Shape the future of loyalty while working in a creative and collaborative environment.
- Qualifications: Bachelor's degree required; 5+ years of experience in design and communication.
- Other info: Fluency in German and Spanish is a plus; proficiency in design tools essential.
The predicted salary is between 36000 - 60000 £ per year.
About Us: At Bond, we craft innovative solutions with the aim of forging stronger brand loyalty and building sustainable growth for our clients. Our diverse and dynamic approach takes us in thrilling directions.
The Role: Design, develop, and implement employee experience solutions that meet our clients' needs. Work with a cross-functional team to create engaging solutions across sectors like automotive, financial services, healthcare, and more.
A Day in The Life: Support development of customer and employee experience solutions, including:
- Enablement and Training: Assess learning needs, analyze assets, create training modules, workshops, and assessments.
- Engagement and Communications: Write scripts and content for videos, infographics, and market research.
- Employee Engagement & Discovery: Develop facilitation guides, document feedback, and assist in customer journey mapping.
- Regionalization: Localize materials for different markets.
Are You the One: Bachelor's degree in business, marketing, or related field; master's preferred. At least 5 years of experience, with 3+ in relevant design areas. Based in London, UK. German at C2 level, plus proficiency in Spanish. Self-motivated, professional, and capable of remote work. B2B experience, especially in the commercial vehicle sector, is a plus. Experience with design thinking and Human-Centered Design. Exceptional written communication and visual design skills. Client-centric, detail-oriented, and able to manage multiple deadlines. Proficient in MS Office and tools like Miro, Canva, Articulate Rise 360, etc.
Why Bond? Join a team that values innovation, relationships, and collective success. We create bonds that matter.
Ready to Make Your Mark? If passionate about shaping loyalty's future, apply now to be part of our dynamic team.
Kommunikationsdesigner/-in Customer Experience employer: Bond Brand Loyalty
Contact Detail:
Bond Brand Loyalty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kommunikationsdesigner/-in Customer Experience
✨Tip Number 1
Familiarise yourself with the latest trends in customer experience design. This will not only help you understand the role better but also allow you to speak confidently about how your skills align with their needs during any discussions.
✨Tip Number 2
Showcase your portfolio effectively. Make sure to highlight projects that demonstrate your experience in employee engagement and training solutions, as well as your proficiency in tools like Miro and Canva, which are relevant to the role.
✨Tip Number 3
Network with professionals in the B2B sector, especially those with experience in the commercial vehicle industry. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to discuss your approach to design thinking and Human-Centered Design. Be ready to share examples of how you've applied these methodologies in past projects, as this will demonstrate your fit for the role.
We think you need these skills to ace Kommunikationsdesigner/-in Customer Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in design and customer experience. Emphasise your skills in visual design, communication, and any specific tools mentioned in the job description, such as Miro or Canva.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and brand loyalty. Mention specific projects or experiences that align with the role's requirements, particularly your experience in employee engagement and training.
Showcase Your Design Skills: If possible, include a portfolio or links to previous work that demonstrates your design thinking and human-centred design capabilities. Highlight projects that involved creating engaging solutions across various sectors.
Highlight Language Proficiency: Since the role requires German at C2 level and proficiency in Spanish, make sure to clearly state your language skills in your application. This can set you apart from other candidates.
How to prepare for a job interview at Bond Brand Loyalty
✨Showcase Your Design Skills
Prepare a portfolio that highlights your best design work, especially projects related to customer experience. Be ready to discuss your design process and how it aligns with the principles of Human-Centered Design.
✨Understand the Company’s Values
Research Bond Brand Loyalty and understand their approach to brand loyalty and client relationships. Be prepared to discuss how your values align with theirs and how you can contribute to their mission.
✨Demonstrate Cross-Functional Collaboration
Since the role involves working with cross-functional teams, be ready to share examples of past experiences where you successfully collaborated with different departments. Highlight your communication skills and adaptability.
✨Prepare for Language Proficiency Questions
Given the requirement for German at C2 level and proficiency in Spanish, be prepared to demonstrate your language skills during the interview. You might be asked to communicate in these languages or discuss how you’ve used them in a professional context.
