LB Group | Business Support Administrator - 12 month FTC

LB Group Ltd is a leading, UK Top 50 Accountancy firm. With a heritage spanning over 60 years, we have more than 430 staff members based in Stratford, Colchester, Chelmsford, Ipswich, Halstead, Harlow, Orpington, Sidcup and Sutton. We advise businesses, government and public sector organisations and individuals in the UK and internationally across seven principal practice groups: Accountancy & Advisory, Tax and Planning, Audit Services, Corporate Finance, Digital Solutions, Payroll and Financial Planning.

We have invested continuously in technology and gained in-depth knowledge across a broad range of markets, growing through acquisitions and private investment. We offer an exceptional service to our clients, with access to our sector experts to develop the strategy that will help them reach their goals. We keep a finger on the industry pulse, so our clients receive the best short to medium and long-term advice.

The post holder will be expected to operate in line with our workplace values “RIALTO”.

Respect, Integrity, Aspire, Learn, Teamwork and Ownership. LB Group appreciates all its employees with people at the heart of what we do, to ensure we are authentic, warm and relatable to those we serve.

Purpose of the Role

LB Group is recruiting for a dynamic Business Support Administrator to come and join the Business Support team in our Ipswich office to cover maternity leave for up to 12 months.

This is an essential role to the success of LB Group where you will provide support to our client facing teams, our external clients and all colleagues. Reporting to the Business Support Team Leader, you will ensure our clients and technical teams receive a professional and unrivalled service, be a team player with a flexible approach to completing tasks and achieving business objectives.

Accountabilities

• Front of House duties /answering external calls in a professional manner.
• General office presentation, including meeting rooms.
• Sorting post – incoming and outgoing.
• Keeping up to date all hard copy filing systems as well as electronic records.
• Monthly client requests and reminders.
• Sending out documents for electronic signature.
• Assisting with CS01 preparation and submissions.
• Assisting with Accounts & Tax Return submission.
• Organising files for archiving.
• Updating database.
• Archiving electronic and physical documents.
• Ad hock administration duties.
• Assisting with the client onboarding process of new clients.

Skills

You will have the skills and ability to prioritise your own workload whilst maintaining a high attention to detail. You will be a natural relationship builder with exceptional communication skills. Flexibility and ambiguity as well as possessing the ability to take own initiative and demonstrate good judgement are key skills required within this position.

• Excellent attention to detail
• Strong problem-solving skills.
• Exceptional organisational and time management.
• Effective communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Experience within a financial or professional services environment.

Core Benefits

At LB Group, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:

• 20 days holiday (FTE) plus Bank Holidays (Sept-Aug).
• Opportunity to purchase 3 extra days holiday per year.
• Auto enrolment Pension Scheme with True Potential (3% employer / 5% Employee)
• Death in Service.
• Professional membership support
• Paycare – claim money back for Dental / Optical / Professional Therapies
• Dress for your Diary Policy.
• Parking

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.

LB Group is committed to being an Equal Opportunity Employer. Our policy is unequivocal:

we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy, or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.