Registered Domiciliary Manager

Position:Registered Manager

Responsible to: Nominated Individual

Mon – Fri 9am-5pm – on-call one week per month

Purpose of Position

1. To take joint responsibility with the Nominated Individual as the person-in-charge for day-to-day running of the business.
2. To promote a caring environment for service users through high standards of professional practice which are conducive to the physical, emotional, social, intellectual and spiritual needs of the service users.
3. To ensure that each service user receives care appropriate to their individual need.
4. To implement the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
5. To adhere to all policies and procedures issued by the company, embedding them into good practice across the organisation.

Principal Responsibilities

1. Day-to-day running of the business

a) to manage the day-to-day running of the organisation and to act as person-in-charge whenever asked to by the Nominated Individual.

b) to provide all relevant information and leaflets to prospective new service users and to visit them in their home for a discussion.

c) To arrange assessment visits as required.

d) to decide whether or not the business is able to meet the personal care needs of any prospective service user and to negotiate an appropriate fee with the purchasing authority or the service user or their family if not in receipt of local authority assistance.

e) to ensure that each new service user receives a written copy of the “terms and conditions” of engagement and ensure that each service user and, where appropriate, their representative or carer understands them.

f) to investigate complaints, take appropriate action and report to the Nominated Individual and/or Local Authority or the CQC.

g) To liaise with and co-operate with CQC inspectors and inspections.

h) To liaise and co-operate with Local Authority Monitoring and Contract teams as required.

1. Service user care:

a) to ensure that the emotional, spiritual, physical, medical and material needs of the service users are recognised, assessed and met.

b) to support service users in the taking of decisions in matters which affect their lifestyle.

c) to make or contribute to the assessment of need of each service user in conjunction with the service user, relevant professional agencies and, where appropriate, the service user’s family, and develop a Service User Plan which provides a satisfactory quality of life for that person.

d) to promote relationships which enable each service user to participate in the life of the local community to the maximum of their ability.

e) to ensure the provision of healthcare arrangements which may include the ordering, recording and, where appropriate, the administration of prescribed medication.

f) to be responsible with the Nominated Individual for the efficient running of the domestic character of the business which will include ensuring that the dietary needs of service users are met, ensuring that good standards of food presentation are maintained, ensuring that supplies are ordered and ensuring that good standards of hygiene and cleanliness are maintained.

g) to ensure the provision of care including that which may be provided by a competent and caring relative and which may include terminal care, under the direction of the GP and with the support of the community nursing service.

h) To safeguard service users from abuse and acting immediately to report the situation, following the organisation’s policies and procedures including any statutory notification to appropriate Regulations.

Staff matters:

a) to assist the Nominated Individual with recruitment, appointment and deployment of all staff.

b) to assist the Nominated Individual to ensure that there is good communication with and between staff and to arrange staff meetings.

c) to ensure that effective induction, supervision and assessment of staff is carried out and that training needs are identified and met.

d) to ensure that employment protection legislation is implemented.

e) To arrange staff rotas.

f) To ensure that all staff have the necessary training, qualification and skills to undertake the tasks required.

1. Premises:

a) to advise the Nominated Individual of any malfunction of the heating, lighting or emergency systems and ensure the security of the premises.

b) to ensure that the fire regulations are complied with and advise the person-in-control if there are areas of risk.

c) to ensure that legislation and regulations concerning environmental health, infection control, building control, planning and health and safety are complied with, and to advise the person-in-control accordingly where action is required.

d) to assess service users’ homes with regard to health and safety and infection control issues and provide advice to staff regarding safe and healthy working practices in the field.

1. Finance:

a) to be responsible for the monitoring and control of day-to-day expenditure within the limits prescribed by the Nominated Individual.

b) to prepare budgets and monthly cash flow reports for the person-in-control and to ensure that adequate accounting and financial records systems are in operation.

c) to ensure that service users are, wherever possible, supported in retaining responsibility of their own money and financial arrangements.

d) to ensure that, where a service user is assessed as incapable of handling their own financial affairs, their money is handled properly and with the utmost probity and that records are kept of all financial transactions.

Person Specification — Essential Criteria

The following qualities are considered essential for the post of Registered manager:

1. At least two years’ experience in a senior management capacity within the previous five years.
2. A care management qualification or the willingness to undertake the identified Skills for Care qualification within six months of appointment.
3. Able to take responsibility.
4. Leadership skills.
5. A self-motivated individual who is organised, flexible and caring.
6. Mentally and physically able to cope under pressure.
7. An active team player but also able to work on own initiative.
8. A good communicator.
9. Committed to high standards.
10. Committed to training.

#J-18808-Ljbffr