Hospitality Manager

Would you like the opportunity to work at Lord\’s, the Home of Cricket and the most famous cricket ground in the world? Marylebone Cricket Club (MCC) is looking for enthusiastic individuals to join our F&B Team ahead of another busy cricket season at Lord\’s. Lord\’s is a sports and events venue where the best wants to perform, both on and off the field. We take pride in our reputation for providing some of the finest food and service within the sports industry. Are you someone who can be attentive to our guests, go the extra mile and create unforgettable memories? If you believe you have what it takes to join our team, then we would love to hear from you! Job Opportunity Our Values EXCELLENCE Striving for excellence in every aspect of the MCC\’s operations. Valuing continuous improvement, pushing boundaries to achieve the best outcomes for Members, players and visitors. From the world-class cricket schedule to the maintenance of Lord\’s Cricket Ground, we aim to drive forward the game of cricket. TEAMWORK Creating a cohesive and supportive environment to create shared goals and responsibilities. Success in our team performance benefits all who come to Lord\’s. By valuing teamwork at MCC we create a positive and inclusive environment. INTEGRITY Striving for honesty, fairness and ethical conduct in all aspects of cricket. Integrity, both on and off the field of play, is at the heart of MCC. Promote a culture of sportsmanship celebrated by those within the Club and those who visit to play or watch. The role involves: Leading by example in the delivery of world-class events. Taking charge of the performance and presentation of your team. Working hands-on to ensure that the Club\’s standards are maintained through staff training and product knowledge. Ensuring that setup/breakdown of your area is performed efficiently. Assisting with stock control and cash handling systems. Ensuring all relevant Health and Safety regulations are complied with. Working matches that fall on weekdays and weekends, with early starts and late finishes. Additional Information Zero-hours Casual Worker Agreement offering flexibility. Essential Skills To be considered for this role, good availability to work during Major Matches and International fixtures at Lord\’s will be required. These events are key moments in the season, and your presence will be essential to ensuring smooth operations and a great experience for all. Flexible & reliable, with operational management experience. Hardworking with strong leadership and organisational skills in a team environment. Good hospitality knowledge. Exceptional customer service skills. Excellent communication skills. Good food & beverage knowledge. Positive & proactive – able to work well under pressure and thrive on a challenge. High standard of personal presentation. About Company MCC is one of the world\’s most active cricket clubs, the owner of Lord\’s Ground and the guardian of the laws and spirit of the game. MCC and Lord\’s are renowned worldwide and are synonymous with excellence, prestige and providing exceptional experiences to all who visit us, and it\’s the team at Lord\’s that makes that happen. Throughout the year, we recruit for seasonal-based casual roles that play a crucial role in delivering great cricket experiences for all. DE&I MCC is committed to ensuring that cricket is a game for all, and that Lord\’s is a Ground where everyone feels welcome. We want MCC to be an organisation that welcomes all manner of lifestyles and perspectives, that embraces diversity and fosters inclusion. As a Club we are committed to delivering progressive plans to ensure that Lord\’s is accessible to all. Benefits Career progression opportunities. Plenty of work available around 2025 Fixtures at Lord\’s. Involvement in the event and being part of the cricket atmosphere. Fun team culture and social possibilities. Free meal on Major Match days. For non-London based Managers, car parking or accommodation options will be available during the World Test Championship, Test Match, Hundred Final and One Day International. #J-18808-Ljbffr