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- Tasks: Lead and inspire your team to deliver top-notch customer service and store standards.
- Company: Join B&M, one of the UK's fastest-growing retailers with over 750 stores.
- Benefits: Enjoy job stability, career progression, 10% store discount, and exclusive colleague perks.
- Why this job: This role offers amazing development opportunities and a chance to be part of a dynamic team.
- Qualifications: Experience managing a small team in retail or hospitality is essential; strong leadership skills required.
- Other info: Flexible working hours and a permanent 40-hour contract available.
The predicted salary is between 28800 - 43200 £ per year.
Are you currently a Department Manager, Supervisor, Team Leader or Assistant Manager looking for your next step? Would you like to join a rapidly expanding business with amazing career development opportunities? Do you have a passion for leading your team and delivering fantastic customer service? Well, look no further… We are currently recruiting for a Floor Manager to join our store teamin Bude, Cornwall! This is a full time role and being flexible withyourworking pattern will be essential. About the Role As a Floor Manager, you will support the Store Management team in the running of the store by leading and inspiring your team to deliver the best store standards for our customers. You will also: Ensure high levels of customer satisfaction through the delivery of excellent customer service and store standards Support the management of your team and motivate colleagues to increase sales and ensure efficiency Provide colleagues in the team with the appropriate skills, knowledge and training Operate and deliver processes that ensure the store meets all legal requirements Have a strong knowledge and ability todeliver KPI’s This role offers fantastic development opportunities, with a clear progression pathway up to Deputy Store Manager and beyond! If you\’re looking to progress in your career, this could be the perfect opportunity for you! About You Ideal candidateswill beenthusiastic, focused & driven team players with a passion for retail & delivering great service! It is essential that applicants have the following: Experience of managing a small to medium sized team, in a fast paced retail or hospitality environment The ability to think on your feet and motivate others Effective communication skills Strong leadership and organisation skills A flexible approach and a ‘can do’ attitude Why B&M? B&M aren\’t just any retailer. We\’re one of the fastest growing in the UK, with over 750 stores and an exciting plan for more new openings this year! Joining B&M means you can be part of an amazing journey. But it\’s not just our rapid expansion that sets us apart; it\’s our ongoing commitment to our people. Our growth is huge and is showing no signs of slowing down… there\’s never been a better time to join the team! What We Offer: Job stability and a clear path for your career progression and internal development Amazing on the job training 10% store discount across all B&M & Heron Foods stores, with regular double discount events for you to enjoy! Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality and more Wellbeing support & guidance through our Employee Assistance Programme A stable & permanent 40 hour contract Ready to join the B&M journey and excel your career? Submit your application today! Our roles can fill up quickly, so at times we may need to close vacancies early. We would recommend submitting your interest as soon as possible to avoid any disappointment. B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues. #J-18808-Ljbffr
Floor Manager employer: B&M Retail Limited
Contact Detail:
B&M Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with B&M's values and culture. Understanding what makes us unique will help you align your approach during the interview, showcasing how you can contribute to our team.
✨Tip Number 2
Prepare examples of your leadership experience in a retail or hospitality setting. Be ready to discuss specific situations where you motivated your team or improved customer satisfaction, as these are key aspects of the Floor Manager role.
✨Tip Number 3
Demonstrate your flexibility and problem-solving skills. Think of instances where you've had to adapt quickly to changing circumstances, as this is crucial in a fast-paced environment like ours.
✨Tip Number 4
Show enthusiasm for career progression. Express your interest in the clear development pathways we offer, and be prepared to discuss how you envision your growth within B&M.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams, particularly in retail or hospitality. Use specific examples that demonstrate your leadership skills and ability to motivate others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention how your previous experiences align with the responsibilities of a Floor Manager and express your enthusiasm for joining B&M.
Highlight Relevant Skills: In your application, emphasise your effective communication skills, flexibility, and problem-solving abilities. These are crucial for a Floor Manager role, so provide examples of how you've successfully used these skills in past positions.
Showcase Your Achievements: Include any relevant KPIs or achievements from your previous roles that demonstrate your capability to drive sales and improve store standards. Quantifying your successes can make your application stand out.
How to prepare for a job interview at B&M Retail Limited
✨Show Your Leadership Skills
As a Floor Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them and improved performance.
✨Understand Customer Service Excellence
Since delivering fantastic customer service is key for this role, be ready to discuss your approach to ensuring high levels of customer satisfaction. Share specific instances where you went above and beyond for customers.
✨Familiarise Yourself with KPIs
Having a strong knowledge of Key Performance Indicators (KPIs) is essential. Research common retail KPIs and be prepared to explain how you have used them to drive sales and improve store efficiency in your previous roles.
✨Demonstrate Flexibility and Adaptability
This role requires a flexible approach to work patterns. Be ready to discuss how you've adapted to changing circumstances in the past and how you can manage a dynamic retail environment effectively.
