Entry Level Repairs/Customer Service Administrator

We are seeking a proactive and detail-oriented Entry Level – Customer Repairs Administrator to support the delivery of customer focused reactive property repairs.

We offer a supportive working environment and full training to get you up to speed with everything.

This is a fully office based position based in Bracknell – so having a driving license would be ideal.

Key Responsibilities:

• Accurately keeping systems up to date, including logging of new jobs and entry of reports from field-based staff

• Liaising with customers, residents. and third-parties to ensure customer satisfaction and timely resolution of repairs

• Organise and prioritise tasks to support compliance with KPI\’s

• Coordinate DBS applications for the staff of the company

Key Skills & Experience:

• High level of attention to detail

• Ability to manage multiple tasks and prioritise under pressure

• Strong communication skills

• Ideally some experience in Customer service and administration.

• Proficiency in Microsoft Office (Word, Excel, Outlook)

Benefits:

Hours: 8am – 4pm or 9am – 5pm

Salary: up to GBP25,000 basic.

Great working-life balance.

29 Days holidays including bank holidays

Pension

If you want to build a career with a small/medium sized business who are forward thinking, please apply and send your CV to us.

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