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- Tasks: Join us as an Office Services Assistant, managing mail, records, and providing admin support.
- Company: Williams Lea is a global leader in business-critical support services for top-tier clients.
- Benefits: Enjoy 25 days holiday, private medical insurance, gym discounts, and tech vouchers.
- Why this job: Be part of a dynamic team with opportunities for growth in a supportive environment.
- Qualifications: Previous office experience, strong organisational skills, and proficiency in office software required.
- Other info: We value diversity and offer a culture of openness and fairness.
The predicted salary is between 20000 - 30000 £ per year.
Salary: £25,001 per annum plus company benefits
Location: Edinburgh, EH3 8EJ
Contract: Full Time, Permanent
Shifts: 37.5 hours per week, Monday – Friday, rotating shifts between the hours of 8.00am-5:30pm, 1 hour unpaid lunch break
Work Model: Fully onsite
Williams Lea seeks an Office Services Assistant to join our team! Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.
Purpose of role
The Office Services Assistant will play a pivotal role in ensuring the efficient and seamless operation of our mail room, administrative support, and records management services. This position requires a highly organised and versatile individual who can manage various tasks simultaneously, deliver exceptional customer service, and maintain accurate records.
Key responsibilities:
- Receive, sort, and distribute incoming mail, packages, and deliveries.
- Prepare outgoing mail and packages for shipment, ensuring proper documentation and postage.
- Assist with mail and package tracking systems to ensure timely delivery to recipients.
- Assist with the organisation, filing and retrieval of physical and electronic records.
- Ensure compliance with company policies and regulatory requirements for record retention.
- Maintain confidentiality and data security when handling sensitive information.
- Provide administrative support as needed, including data entry, photocopying and document preparation.
- Assist with office supply inventory and reorder supplies when necessary.
Personal attributes:
- Previous experience in an office environment desired.
- Excellent organisational and time management skills.
- Strong communication and interpersonal abilities.
- Proficiency in using office equipment and software.
- Ability to handle confidential information with discretion.
Rewards and Benefits:
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TVs, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Health Assessments
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity:
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us.
Contact Detail:
Williams Lea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Services Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of an Office Services Assistant. Understanding the nuances of mail handling, records management, and administrative support will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your organisational skills in conversations or networking events. Being able to manage multiple tasks efficiently is crucial for this role, so share examples of how you've successfully juggled responsibilities in past positions.
✨Tip Number 3
Research Williams Lea's company culture and values. Showing that you align with their commitment to diversity and employee well-being can set you apart from other candidates during the interview process.
✨Tip Number 4
Prepare questions about the role and the team dynamics. Asking insightful questions not only shows your interest but also helps you gauge if the company is the right fit for you.
We think you need these skills to ace Office Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and personal attributes required for the Office Services Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in office environments. Emphasise your organisational skills, communication abilities, and any experience with administrative tasks or record management.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how you have successfully managed multiple tasks, delivered excellent customer service, and maintained confidentiality in previous positions.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Office Services Assistant role.
How to prepare for a job interview at Williams Lea
✨Showcase Your Organisational Skills
As an Office Services Assistant, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised and prioritised tasks, especially in a busy office environment.
✨Emphasise Customer Service Abilities
Exceptional customer service is key in this role. Be ready to discuss how you've handled customer inquiries or issues in the past, showcasing your communication skills and ability to maintain professionalism under pressure.
✨Familiarise Yourself with Office Equipment
Since proficiency in using office equipment is essential, make sure you are comfortable discussing your experience with various tools and software. If possible, mention specific systems or technologies you've used that relate to mail handling or records management.
✨Understand Confidentiality and Compliance
Handling sensitive information is a critical part of the job. Be prepared to talk about your understanding of confidentiality and data security practices, and provide examples of how you've ensured compliance with policies in previous roles.
