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- Tasks: Repair and maintain agricultural equipment while providing excellent customer service.
- Company: Join a leading company in the agricultural sector with a strong reputation.
- Benefits: Enjoy 32 days holiday, a company van, and various employee perks.
- Why this job: Be part of a dynamic team, work independently, and make a real impact.
- Qualifications: Experience in the agricultural industry is a plus; strong problem-solving skills required.
- Other info: Immediate start available; overtime paid at time and a half.
The predicted salary is between 30000 - 42000 £ per year.
Reporting directly to the Service Manager, your role will be to repair and maintain equipment sold by the Company’s sales departments within its designated area.
Responsibilities:
- Proven experience within the Agricultural industry would be advantageous.
- Ability to diagnose faults using the latest software and successfully carry out repairs which may be chargeable, warrantable or internal jobs.
- Ability to repair and maintain equipment for customers associated with Agricultural or Horticultural machinery and equipment.
- Lifting heavy machinery, applying common sense to items that require the assistance of special tools.
- Liaise with customers and suppliers as required.
- Has the ability to work alone using your own initiative and as part of a team.
- Ability to adhere to health and safety practice and procedures at all times.
- Maintain a good general level of health and fitness.
- Self-motivated.
- Excellent customer service skills as this is a customer-facing role.
Job Details:
- Job Categories: After Sales Support
- Job Type: Permanent, Full Time
- Job Location: Fakenham
- Ref No: WS2201
Additional Information:
- Start Date: Immediate, but subject to candidates notice period.
- Hours: 39hrs per week - 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1-hr unpaid lunch).
- Overtime paid at time and a half on completion of 39hrs Monday to Friday.
- Salary: £Competitive, depending on experience (hourly paid).
- Benefits: 32 days holiday (inc bank holidays), as well as a company van, workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
Application Process:
Please use the form to submit your job application. We can only consider applicants who are eligible to work in the UK.
Service Technician employer: Ernest Doe & Sons Limited
Contact Detail:
Ernest Doe & Sons Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Familiarise yourself with the latest agricultural and horticultural machinery. Understanding the specific equipment we deal with will not only boost your confidence but also impress us during any discussions.
✨Tip Number 2
Brush up on your diagnostic skills using software tools. Being able to demonstrate your proficiency in diagnosing faults effectively can set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills in any interactions. Since this is a customer-facing role, highlighting your ability to communicate and resolve issues will be crucial.
✨Tip Number 4
Be prepared to discuss your experience working independently and as part of a team. We value self-motivated individuals who can also collaborate effectively with others.
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the agricultural industry. Include specific examples of machinery you've worked on and any diagnostic software you are familiar with.
Craft a Strong Cover Letter: In your cover letter, emphasise your customer service skills and ability to work both independently and as part of a team. Mention your commitment to health and safety practices, as this is crucial for the role.
Showcase Technical Skills: Detail your technical skills related to repairing and maintaining agricultural or horticultural machinery. Be specific about the tools and software you can use effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ernest Doe & Sons Limited
✨Showcase Your Technical Skills
Be prepared to discuss your experience with diagnosing and repairing agricultural machinery. Highlight specific examples where you've successfully used software tools to identify faults and carry out repairs.
✨Demonstrate Customer Service Abilities
Since this role is customer-facing, share instances where you've provided excellent service. Discuss how you handle customer queries and ensure satisfaction, as this will be crucial for the position.
✨Emphasise Health and Safety Knowledge
Make sure to mention your understanding of health and safety practices in the workplace. Be ready to discuss how you adhere to these procedures while working with heavy machinery.
✨Exhibit Teamwork and Initiative
Talk about your ability to work both independently and as part of a team. Provide examples of situations where you've taken the initiative to solve problems or improve processes, showcasing your self-motivation.
