Merchandise Manager

Merchandise Manager

Liverpool Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise store staff, assist in training, and manage inventory for optimal customer experience.
  • Company: Join KPH Healthcare Services, a dynamic multistate organisation focused on retail excellence.
  • Benefits: Enjoy competitive pay, potential for growth, and a supportive work environment.
  • Why this job: Be part of a team that values customer service and employee development in a vibrant setting.
  • Qualifications: High School Diploma required; prefer candidates with merchandising experience or relevant degrees.
  • Other info: Must pass a drug test and comply with ongoing monitoring requirements.

The predicted salary is between 30000 - 42000 £ per year.

Overview

Scope of Responsibilities:

Provides direct supervision to store employees in the absence of Store Manager. Assists Store Manager in training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

Responsibilities

Job Duties:

  • Ability to fulfill all duties listed for Customer Experience Advocate and Customer Experience Supervisor.
  • Assist in the training of employees.
  • Assist in the assignment of duties and scheduling of staff to ensure payroll and productivity budget guidelines are met.
  • Assist in the management and balancing of the store inventory to ensure maximum turns while still remaining in-stock for customer needs.
  • Ensure in-store technology is being used to its fullest potential to ensure a maximum return on investment of the technology and lifespan.
  • Participate in the communication of corporate goals to all store personnel.
  • Ensure outstanding customer service is exhibited by all employees at all times.
  • Ensure all Loss Prevention policies are followed by all employees and report deviations from said policies to Loss Prevention.
  • Implement and execute all corporate marketing, advertising, and promotional programs.
  • May assist in the collections and management of all Kinney House Charge.
  • Receive all orders, follow handling requirements, and ensure timely shelf placement for Kinney Warehoused merchandise and Direct Store Delivery (DSD) merchandise.
  • Implement all Standards of Presentations (SOP) and Merchandise presentation guidelines in a timely fashion.
  • Interface with various auditors, inspectors, vendors, and outside agencies in the absence of Store Manager.
  • Ensure the physical plant is maintained to protect customer and employee safety.
  • Perform all store clerk duties as needed.
  • Responsible for completing all mandatory and regulatory training programs.

Qualifications

Education:

  • Minimum: High School Diploma or GED.
  • Preferred: AS Degree or higher in Marketing, Business Management, or related field.

Experience:

  • Preferred: 1 or more years previous experience in Merchandising or related field.

Special Conditions of Employment:

  • Drug test.
  • Initial and continuous exclusion and sanction/disciplinary monitoring.
  • Any and all additional eligibility requirements based on the specific position.

Compensation:

$36,254.40 – $39,642.67 per year. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.

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Merchandise Manager employer: KPH Healthcare Services

KPH Healthcare Services, Inc. is an exceptional employer that prioritises employee development and a supportive work culture, making it an ideal place for those seeking to grow in the retail sector. With a focus on training and mentorship, employees are empowered to excel in their roles while enjoying competitive compensation and benefits. Located in a dynamic environment, KPH fosters a collaborative atmosphere where outstanding customer service and adherence to corporate goals are at the forefront of daily operations.
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Contact Detail:

KPH Healthcare Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Merchandise Manager

✨Tip Number 1

Familiarise yourself with the latest trends in merchandising and retail management. This knowledge will not only help you during interviews but also demonstrate your passion for the industry.

✨Tip Number 2

Network with current or former employees of KPH Healthcare Services, Inc. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.

✨Tip Number 3

Prepare to discuss specific examples from your past experience that showcase your ability to manage inventory, train staff, and enhance customer service. Real-life scenarios can make a strong impression.

✨Tip Number 4

Research the company's corporate goals and values. Being able to align your personal values with those of the company can set you apart as a candidate who is genuinely interested in contributing to their success.

We think you need these skills to ace Merchandise Manager

Leadership Skills
Training and Development
Inventory Management
Customer Service Excellence
Scheduling and Staff Assignment
Loss Prevention Knowledge
Marketing and Promotional Execution
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Technology Proficiency
Regulatory Compliance Awareness
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in merchandising and management. Use keywords from the job description, such as 'training', 'inventory management', and 'customer service' to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for merchandising and your leadership skills. Mention specific examples of how you've successfully trained staff or managed inventory in previous roles.

Highlight Relevant Experience: In your application, emphasise any previous roles that involved direct supervision or training of employees. Discuss your familiarity with loss prevention policies and customer service excellence.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Merchandise Manager.

How to prepare for a job interview at KPH Healthcare Services

✨Showcase Your Leadership Skills

As a Merchandise Manager, you'll be supervising staff in the absence of the Store Manager. Be prepared to discuss your leadership style and provide examples of how you've successfully trained and developed team members in previous roles.

✨Understand Inventory Management

Familiarise yourself with inventory management practices, as this role involves balancing stock levels while ensuring customer needs are met. Be ready to talk about your experience with inventory systems and how you’ve maximised turns in past positions.

✨Emphasise Customer Service Excellence

Outstanding customer service is crucial for this position. Prepare to share specific instances where you ensured high levels of customer satisfaction and how you motivated your team to do the same.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills, especially regarding loss prevention and compliance with corporate policies. Think of examples where you successfully navigated challenges in these areas.

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