At a Glance
- Tasks: Coordinate ocean imports and manage customs entries from start to finish.
- Company: Join Noatum Logistics, a global leader in freight forwarding and logistics solutions.
- Benefits: Receive full training on our systems and enjoy a supportive work environment.
- Why this job: Be part of a dynamic team focused on customer satisfaction and innovation in global trade.
- Qualifications: Experience in operations coordination and knowledge of the freight industry is preferred.
- Other info: Flexibility may be required during busy periods; no agencies please.
The predicted salary is between 28800 - 43200 £ per year.
Noatum Logistics is a global leader in freight forwarding, providing end-to-end logistics solutions by air, sea, and road. With a comprehensive portfolio including international supply chain management, contract logistics, and final mile solutions, we help navigate the complexities of global trade. Our commitment to customer-centric service, innovation, and excellence sets us apart.
This is a fantastic opportunity for an ambitious, hard-working Operations Coordinator who has
experience Coordinating an Operation.
Role Responsibilities
• FCL & LCL Ocean Imports
• Strong Ocean import knowledge.
• Complete customs entries end to end.
• Arrange collections from suppliers and monitor to arrival port/customer door (depending on terms).
• Complete all functions of the shipment process as instructed by customers and management.
• Reply to all customer requests immediately and in accordance with our Minimum Service Standards.
• Provide world class customer service and follow our service standards and communications guidelines
to maximize customer satisfaction. You’ll be given full training on in-house computer system including
communication internal and external.
• Understand Minimum Service Standards.
• Flexibility at times may be required due to volumes.
Key Skills
• Resilient and strives to achieve the best results through determination, energy, and commitment.
• Knowledge of the freight industry
• Strong administration skills and IT proficiency (full training on systems will be given)
• Strong communication skills
• Good time management
No agencies please.
Noatum Logistics | Import Coordinator employer: Noatum Logistics
Contact Detail:
Noatum Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Noatum Logistics | Import Coordinator
✨Tip Number 1
Familiarize yourself with the key aspects of ocean imports, especially FCL and LCL processes. Understanding these terms and their implications will help you stand out during discussions with our team.
✨Tip Number 2
Brush up on your customs knowledge! Being able to discuss customs entries and regulations confidently will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've handled customer requests in the past. We value immediate responses and high satisfaction, so be ready to share your experiences.
✨Tip Number 4
Highlight your adaptability and time management skills. In a fast-paced logistics environment, being flexible and managing your time effectively is crucial, so think of specific instances where you've excelled in these areas.
We think you need these skills to ace Noatum Logistics | Import Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Import Coordinator position at Noatum Logistics. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your relevant experience in freight forwarding and logistics. Include specific examples of your work with FCL & LCL Ocean Imports and customs entries to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and customer service. Mention your understanding of the freight industry and how your skills can contribute to Noatum Logistics' commitment to excellence.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial in the logistics field.
How to prepare for a job interview at Noatum Logistics
✨Show Your Knowledge of Ocean Imports
Make sure to highlight your understanding of FCL and LCL ocean imports during the interview. Discuss any relevant experience you have in coordinating these operations, as it will demonstrate your expertise in the field.
✨Emphasize Customer Service Skills
Since customer satisfaction is a priority for Noatum Logistics, be prepared to share examples of how you've provided excellent customer service in previous roles. This could include handling inquiries promptly or resolving issues effectively.
✨Demonstrate Strong Communication Abilities
Effective communication is key in logistics. Be ready to discuss how you ensure clear communication with both customers and team members. You might want to mention specific tools or methods you use to keep everyone informed.
✨Prepare for Flexibility Questions
Given that flexibility may be required due to volumes, think about times when you've had to adapt quickly to changing circumstances. Share these experiences to show that you're resilient and can handle the dynamic nature of the logistics industry.