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- Tasks: Welcome guests, manage calls, and support meeting arrangements.
- Company: Crone Corkill connects talent with top corporate clients across various industries.
- Benefits: Flexible temporary work, exposure to diverse sectors, and valuable experience.
- Why this job: Perfect for those seeking part-time roles while exploring career options in dynamic environments.
- Qualifications: No specific qualifications required; just a friendly attitude and good communication skills.
- Other info: Ideal for students or anyone looking to gain experience without long-term commitment.
We\’re JLL. We\’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you\’re looking to step up your career, JLL is the perfect professional home. At JLL, you\’ll have a chance to innovate with the world\’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You\’ll also make long-lasting professional connections through sharing different perspectives, and you\’ll be inspired by the best. We\’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL
Role Purpose
The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Workplace Experience Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.
What This Job Involves
- Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience
- Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries
- Receive, direct and relay telephone, email and other queries via front of house
- Greet, assist and direct candidates/new hires/visitors and the general public appropriately
- Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised
- Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail
- Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations
- Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured
- Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces
- High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers
- Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events
- Provide timely, accurate & personalized response to meetings and events enquiries
- Work flexibly in different settings as part of a the team
- Coordinate the daily updating of room booking displays in line with local/regional processes
- Play a key part in supporting onsite space audits and walk-the-store processes
- Support and cover other facilities team services as required, such as Trouble Ticket requests, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasks
Every day is different, and in all these activities, we\’d encourage you to show your ingenuity.
Sounds like you? To apply you need to be / have:
- Experience in reception, concierge or related field
- Previous catering or hospitality experience is desirable
- Excellent people skills and ability to interact with a wide range of client staff and demands
- Previous experience of working within a high profile corporate environment
- Facilities Management exposure would be beneficial
- Fluency in English and local language
- Strong PC literacy and proven ability to manage daily activities using various systems.
- Very high attention to detail
- Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.
- Ability to maintain professionalism at all times and be an ambassador of the team.
- Be an excellent team player with the want to go above and beyond for each other
What You Can Expect From Us
- You\’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
- Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
- Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you…
Apply today
Corporate Receptionist employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist
✨Tip Number 1
Network with professionals in the corporate sector. Attend industry events or join online forums where you can connect with receptionists and administrative staff. This can help you learn about temporary opportunities and get insider tips on what employers are looking for.
✨Tip Number 2
Familiarise yourself with the specific tools and software commonly used in reception roles, such as switchboard systems and calendar management tools. Being proficient in these can set you apart from other candidates and show your readiness for the job.
✨Tip Number 3
Practice your communication skills, both verbal and written. As a receptionist, you'll be the first point of contact for clients and guests, so being articulate and professional is key. Consider role-playing scenarios with friends to build confidence.
✨Tip Number 4
Be flexible and open to various industries. Since this role involves working across different sectors, showcasing your adaptability and willingness to learn can make you a more attractive candidate. Highlight any previous experience that demonstrates this versatility.
We think you need these skills to ace Corporate Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception or administrative roles. Emphasise skills like communication, organisation, and multitasking, which are crucial for a corporate receptionist.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for temporary work and your flexibility. Mention your ability to adapt to different environments and your eagerness to gain exposure across various industries.
Highlight Relevant Skills: In your application, focus on specific skills mentioned in the job description, such as managing switchboards, diary support, and handling communications. Use examples from past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a receptionist role.
How to prepare for a job interview at JLL
✨Know the Company
Before your interview, take some time to research the company you're applying to. Understand their values, culture, and the industries they operate in. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Practice Common Receptionist Scenarios
As a corporate receptionist, you'll face various situations. Practise how to greet guests, manage calls, and handle unexpected issues. Role-playing these scenarios can boost your confidence and prepare you for real-life challenges during the interview.
✨Highlight Your Communication Skills
Effective communication is key for a receptionist. Be ready to discuss your experience in managing calls, taking messages, and interacting with clients. Provide examples of how you've successfully communicated in previous roles to demonstrate your skills.
✨Show Flexibility and Adaptability
Since this role involves temporary positions across various industries, emphasise your ability to adapt to different environments and tasks. Share experiences where you've quickly adjusted to new situations or learned new skills on the job.
