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- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Lidl is a leading retail company known for its collaborative and supportive work culture.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Join a dynamic team, gain valuable experience, and have opportunities for career progression.
- Qualifications: No specific experience required, just a positive attitude and excellent customer service skills.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.
£12.75 up to £13.65 per hour | 30 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to teamwork and customer satisfaction will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed busy situations, as this is crucial for a Customer Assistant role.
✨Tip Number 3
Demonstrate your flexibility and willingness to adapt. Highlight instances where you've adjusted to changing priorities or taken on different tasks, as this is key for the dynamic nature of the job.
✨Tip Number 4
Prepare to discuss your passion for customer service. Think of ways you've gone above and beyond for customers in previous roles, as this will resonate well with Lidl's focus on excellent service.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Lidl is looking for in a Customer Assistant. Highlight key responsibilities and required skills, such as customer service experience and flexibility.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that match the job requirements. Use specific examples from previous roles where you demonstrated excellent customer service or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and Lidl as a company. Mention why you want to work there and how your values align with theirs, particularly around teamwork and customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.
✨Emphasise Flexibility and Teamwork
Lidl values collaboration and flexibility. Highlight your ability to adapt to changing priorities and work well within a team. Share experiences where you successfully collaborated with colleagues to achieve a common goal.
✨Demonstrate Your Passion for Retail
Express your enthusiasm for working in a fast-paced retail environment. Discuss what excites you about the role and how you can contribute to making the store a success. A positive attitude can set you apart from other candidates.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience, customer service scenarios, and how you handle challenges. Practising your responses can help you feel more confident during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
