Operations Assistant

Operations Assistant

Brentford Full-Time No home office possible
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At a Glance

  • Tasks: Coordinate volunteers and manage daily operations to support a community-focused charity.
  • Company: Join a passionate charity making a real difference in the local community.
  • Benefits: Earn £15.00 per hour, work part-time, and gain valuable experience in a supportive environment.
  • Why this job: Make a positive impact while developing skills in operations and volunteer management.
  • Qualifications: Experience in team management and operations; strong communication skills are essential.
  • Other info: Flexible hours with occasional holiday cover; inclusive recruitment process for all backgrounds.

Temporary ongoing contract

Part time - 2 days per week (Thursday & Friday) plus occasional holiday cover

Location: Brentford, West London

Salary: £15.00 per hour (PAYE)

We are proud to partner with a passionate charity dedicated to making a positive impact in the local community. This organisation provides emergency food, support, and advice to those in need, operating an inclusive and resident-led service that truly transforms lives.

As the Operations Assistant you will be reporting into the Operations Manager and responsible for coordinating a large team of volunteers, including the main lead volunteers, ensuring an efficient customer focused service is provided. You will support in building and developing a community of volunteers including recruitment and onboarding, ensuring all volunteers have been trained, and providing guidance as required.

You will be a key driver in managing referrals and developing excellent relationships with referral partners and their organisations. You will respond to enquiries for support and ensure all food parcels are prepared to meet with any dietary requirements.

The successful incumbent will also support the Operations Manager in developing positive relationships with supporters including individuals, community-based supporters. Daily management includes facilitating at fundraising events, managing social media accounts, facilities management, overseeing health and safety, ensuring physical donations are recorded and dealing with any general administration tasks daily.

This is an exciting opportunity for a passionate and empathetic individual to support in managing the day-to-day administration and operation of FoodBox and to make a difference to people's lives across the communities served.

What you will need to succeed:

  • Demonstrable experience of managing a team effectively.
  • Previous experience of working in an operations focused or office management role would be beneficial.
  • Preferably experience of working or volunteering in a charity or not-for-profit organisation.
  • Excellent communication skills with the ability to develop key stakeholder relationships both internally and externally.
  • Ability to be organised and manage changing priorities.
  • Competent in the use of Microsoft Office products including Word and Excel.

If you would like to discuss this role further and receive further information, then we would love to hear from you, please click apply online today and a member of the team will be in touch.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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Contact Detail:

Adecco Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Assistant

✨Tip Number 1

Familiarise yourself with the charity's mission and values. Understanding their goals will help you demonstrate your passion for their cause during any conversations or interviews.

✨Tip Number 2

Network with current or former employees of the organisation. They can provide valuable insights into the company culture and what the Operations Assistant role truly entails.

✨Tip Number 3

Prepare examples from your past experiences that showcase your ability to manage teams and coordinate volunteers effectively. Be ready to discuss these in detail when you get the chance.

✨Tip Number 4

Stay updated on local community issues and how the charity addresses them. This knowledge will not only impress but also show your commitment to making a difference in the community.

We think you need these skills to ace Operations Assistant

Team Management
Volunteer Coordination
Customer Service Orientation
Relationship Building
Communication Skills
Organisational Skills
Microsoft Office Proficiency
Event Facilitation
Health and Safety Awareness
Administration Skills
Problem-Solving Skills
Empathy and Compassion
Adaptability to Changing Priorities
Experience in Charity or Not-for-Profit Sector

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in managing teams and operations. Emphasise any previous roles in charity or not-for-profit organisations, as this will resonate with the employer.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community work and your empathy towards those in need. Mention specific examples of how you've successfully managed teams or projects in the past.

Highlight Communication Skills: In your application, stress your excellent communication skills. Provide examples of how you've developed relationships with stakeholders or managed enquiries effectively in previous roles.

Showcase Organisational Abilities: Demonstrate your ability to manage changing priorities by providing examples from your past experiences. This could include situations where you successfully juggled multiple tasks or adapted to new challenges.

How to prepare for a job interview at Adecco

✨Show Your Passion for the Cause

Make sure to express your enthusiasm for the charity's mission during the interview. Share any personal experiences or motivations that align with their values, as this will demonstrate your commitment to making a positive impact in the community.

✨Highlight Team Management Experience

Since the role involves coordinating a large team of volunteers, be prepared to discuss your previous experience in managing teams. Provide specific examples of how you've successfully led and motivated others, especially in a volunteer or charity setting.

✨Demonstrate Strong Communication Skills

Effective communication is key in this role. Be ready to showcase your ability to build relationships with stakeholders. You might want to prepare examples of how you've successfully communicated with different groups, whether internally or externally.

✨Be Organised and Adaptable

The job requires managing changing priorities, so it's important to convey your organisational skills. Discuss how you handle multiple tasks and adapt to new challenges, perhaps by sharing a situation where you successfully juggled various responsibilities.

Operations Assistant
Adecco
Location: Brentford
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