Account Handler

Account Handler

Bury Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: As an Account Handler, you'll manage client portfolios and provide tailored insurance solutions.
  • Company: Join a thriving insurance broker with over 40 years of experience and a stellar reputation.
  • Benefits: Enjoy a supportive team environment and opportunities for career growth.
  • Why this job: Be part of a company that values relationships and offers a chance to make a real impact.
  • Qualifications: Experience in insurance is essential; strong customer service and relationship-building skills are a must.
  • Other info: Knowledge of insurance software is a plus, but not required.

The predicted salary is between 30000 - 42000 Β£ per year.

Job Title: Account Handler – Commercial Insurance Location: Bury The Company A thriving and growing insurance broker with offices in both North and South Manchester, our client is known for delivering bespoke commercial insurance solutions to businesses across a range of sectors and of all sizes, as well as tailored personal insurance solutions to high-net-worth individuals. Known for their outstanding levels of service and personalised approach, they are focused on building long-lasting client relationship. Having been established for over 40 years, the group has recently acquired a number of other brokerages, bringing together a collection of reputable brands into the network, and their continued growth means they are now looking for a new Account Handler to join their Bury office. This is a fantastic opportunity to join a company with a superb reputation in the industry, who truly values both their clients and their employees. You will be joining a well-established and supportive team and have the chance to grow and develop your career alongside the company\’s continued growth. The Role As an Account Handler, you will be helping to drive the business forward by maintaining an existing portfolio of clients as well as developing new clients. You responsibilities will include: Working with a portfolio of new and existing clients, in close collaboration with the team of Senior Brokers and Directors, to provide tailored insurance solutions. Providing comprehensive customer support and advice to meet the insurance needs of your clients. Develop a strong understanding of the clients business and requirements, and their risks. Dealing with the processing and administration of new contracts, renewals and MTA\’s. Liaising and negotiating with underwriters to identify the most suitable insurance products for your clients. Working closely with Senior Brokers and Directors to develop a strong knowledge of a commercial insurance products, and ensuring all recommendations are aligned to the client\’s needs. Handling day-to-day queries and enquiries from both clients and insurers. Providing outstanding customer service, developing lasting relationships. About You Proven experience in the insurance industry as either a Broker, Account Handler, Account Executive or Account Manager. Excellent customer service and relationship-building skills both in person and over the phone Knowledge of multiple insurance products and services. Working knowledge of insurance software (Acturis or similar) is desirable but not essential. CII qualification or working towards would be advantageous Excellent attention to detail and organisational skills Strong PC skills #J-18808-Ljbffr

Account Handler employer: IWC Independent Worldwide Consolidators SpA

Join a thriving insurance broker in Bury, where your contributions as an Account Handler will be valued in a supportive and collaborative environment. With over 40 years of industry experience, the company offers excellent career growth opportunities, a commitment to outstanding customer service, and a culture that prioritises both client and employee satisfaction. Benefit from working alongside seasoned professionals while being part of a reputable network that is dedicated to your professional development.
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Contact Detail:

IWC Independent Worldwide Consolidators SpA Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Account Handler

✨Tip Number 1

Familiarise yourself with the specific insurance products and services that the company offers. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the company.

✨Tip Number 2

Network with professionals in the insurance industry, especially those who work in commercial insurance. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.

✨Tip Number 3

Prepare to discuss your previous experience in detail, focusing on how you've successfully managed client relationships and provided tailored solutions. Use specific examples to illustrate your skills and achievements.

✨Tip Number 4

Research the company’s recent acquisitions and growth strategies. Understanding their business model and future plans will allow you to align your answers during the interview with their goals and show that you're a good fit for their team.

We think you need these skills to ace Account Handler

Customer Service Skills
Relationship-Building Skills
Insurance Product Knowledge
Negotiation Skills
Attention to Detail
Organisational Skills
Communication Skills
Problem-Solving Skills
Team Collaboration
Insurance Software Proficiency (Acturis or similar)
Portfolio Management
Client Needs Assessment
Time Management
CII Qualification (or working towards)

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in the insurance industry, particularly any roles as a Broker, Account Handler, or similar positions. Emphasise your customer service skills and relationship-building abilities.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your proven experience in the insurance sector and how you can contribute to maintaining and developing client relationships.

Highlight Relevant Skills: In your application, specifically mention your knowledge of insurance products and any experience with insurance software like Acturis. If you have a CII qualification or are working towards it, be sure to include this as well.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Account Handler role.

How to prepare for a job interview at IWC Independent Worldwide Consolidators SpA

✨Know Your Insurance Products

Make sure you have a solid understanding of various commercial insurance products. Be prepared to discuss how these products can meet the needs of different clients, as this will demonstrate your expertise and ability to provide tailored solutions.

✨Showcase Your Customer Service Skills

Since the role heavily focuses on client relationships, be ready to share examples of how you've successfully built and maintained relationships in previous roles. Highlight any specific instances where your customer service made a significant impact.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, such as dealing with a difficult client or negotiating with underwriters. Practising your responses to these scenarios can help you articulate your problem-solving skills effectively.

✨Research the Company

Familiarise yourself with the company's history, values, and recent developments. Understanding their approach to client relationships and their market position will allow you to tailor your answers and show genuine interest in the role.

Account Handler
IWC Independent Worldwide Consolidators SpA
Location: Bury
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