Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage PM servicing schedules and liaise with customers for seamless service events.
- Company: Join Finning, the largest Caterpillar dealership globally, with 90 years of exceptional service.
- Benefits: Enjoy a competitive package, flexible benefits, and a diverse, inclusive work environment.
- Why this job: Be part of a dynamic team focused on customer satisfaction and innovative solutions.
- Qualifications: Experience in service planning or scheduling is preferred; strong IT and communication skills are essential.
- Other info: Finning values diversity and is committed to providing reasonable accommodations for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
As a PM Planner your role will be to develop and maintain accurate PM servicing schedules for a given fleet of assets. Liaise with customers to plan and execute events through the PM engineer team. Strong management control for PM work orders. Ensure accurate, on time servicing to provide outstanding customer experience.
Job Functions:
- Reviews contract/agreement information to ensure accurate service schedule is set up in contract management tool (25%)
- Contact customers to arrange servicing, open work orders and schedule service event through PM engineer team (25%)
- Manage work order to ensure timely invoicing, including managing costs in C20 account (25%)
- Takes ownership of any backlog from events, VisionLink Alerts or services previously performed (10%)
- Reviews information from the PM intervention to ensure any follow up actions are raised with the customer, service operation, or product support account manager (5%)
- Collaborates with Contract Performance Consultant to optimise information gathered (5%)
- Provide regular updates on PM adherence actual versus target, PM standard job utilisation and PM parts and labour variance (5%)
Competencies:
- Customer Focus: Being successful means continuously paying attention to customer needs and adapting as these evolve. This heightens the importance of building strong customer relationships and delivering customer centric solutions.
- Cultivates Innovation: Paying attention to what customers want and need – new and improved products, services, solutions, and experiences. Taking initiative and collaborating with people who have diverse points of view.
- Drives Results: Infusing the team and organizations with a sense of urgency. Creating a culture where organizational performance is always top of mind.
- Courage: Being comfortable with the conflict that is inherent to being a champion of an idea or course of action.
Specific Skills:
- Good project management and planning/organisation skills
- Excellent influencing and networking skills
- Excellent IT skills including intermediate Microsoft Office, Excel, Word and PowerPoint skills
- Ability to interpret large amounts of data and information to support planning and decisions
- Excellent communication and presentation abilities
Knowledge:
- Financially/commercially aware
- Good knowledge of Systems and applications e.g. AMT, DBSi, FSAT, VisionLink (essential), Builder, SIS (desirable)
Accountability:
- Reviews and monitors customer feedback to improve contract delivery
- Customer Loyalty score as measured by Transactional Survey above annual target
- PM Engineer Utilisation above annual target
- Utilises VisionLink to improve scheduling
- PM Standard Job Utilisation above annual target
- PM Adherence above annual target
- Resolution of C000020 Account within 30 days
- Collaboratively works to identify areas of opportunity to increase product support sales
Education & Experience:
- Service Planning/ Scheduling
- Previous experience in a similar role within similar industry environment (desirable)
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package and various flexible benefits.
If you would like to work for a global organisation offering a competitive package, then apply online today. At Finning, we prioritise creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential.
Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Preventative Maintenance Planner (Cannock) employer: Finning International
Contact Detail:
Finning International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Preventative Maintenance Planner (Cannock)
✨Tip Number 1
Familiarise yourself with the specific systems and applications mentioned in the job description, such as VisionLink and AMT. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Network with current or former employees of Finning, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Showcase your project management and organisational skills by preparing examples from your past experiences. Be ready to discuss how you've successfully managed schedules and customer relationships in previous roles.
✨Tip Number 4
Emphasise your customer focus and ability to adapt to changing needs. Prepare to share specific instances where you've gone above and beyond to meet customer expectations, as this aligns closely with Finning's values.
We think you need these skills to ace Preventative Maintenance Planner (Cannock)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service planning and scheduling. Emphasise any previous roles where you managed work orders or liaised with customers, as these are key aspects of the PM Planner position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Finning and how your skills align with their customer-focused approach. Mention specific competencies like project management and communication skills that are crucial for this position.
Showcase Relevant Skills: Highlight your IT skills, particularly with Microsoft Office and any relevant systems like VisionLink. Provide examples of how you've used data to support planning and decision-making in past roles.
Demonstrate Customer Focus: Since customer relationships are vital for this role, include examples of how you've successfully built and maintained customer relationships in your previous positions. This will show that you understand the importance of customer-centric solutions.
How to prepare for a job interview at Finning International
✨Understand the Role
Make sure you have a clear understanding of the Preventative Maintenance Planner role. Familiarise yourself with the job functions, such as managing work orders and liaising with customers. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Project Management Skills
Since the role requires good project management and planning skills, be prepared to discuss your previous experiences in these areas. Use specific examples to illustrate how you've successfully managed projects or schedules in the past.
✨Emphasise Customer Focus
Finning values customer relationships highly. Be ready to share examples of how you've built strong customer connections in your previous roles. Highlight any instances where you adapted to meet customer needs or resolved conflicts effectively.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on relevant systems and applications like VisionLink and AMT. Be prepared to discuss how you've used similar tools in the past and how they can aid in effective service planning.
