Housing Officer

Housing Officer

Birmingham Full-Time 30000 - 33000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a patch of 600 homes, tackling estate issues and supporting tenants.
  • Company: Join a dynamic team focused on community and housing solutions in Birmingham.
  • Benefits: Enjoy a competitive salary, car allowance, and a supportive work environment.
  • Why this job: Make a real impact in people's lives while developing your career in housing.
  • Qualifications: Experience in housing management or related fields is essential.
  • Other info: Full-time role with a commitment to community engagement and support.

The predicted salary is between 30000 - 33000 £ per year.

We are looking to recruit an experienced housing officer who will be responsible for a patch of approximately 600 homes across a dispersed area, dealing with Estate Management issues, low level ASB, tenancy sustainment, lettings and more.

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Contact Detail:

Trident Housing Association Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Familiarise yourself with the local housing policies and regulations in Birmingham. Understanding the specific challenges and opportunities in the area will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with current housing officers or professionals in the field. Attend local community meetings or housing forums to gain insights and make connections that could benefit your application.

✨Tip Number 3

Prepare for potential scenario-based questions by thinking about how you would handle common issues faced by housing officers, such as dealing with anti-social behaviour or tenancy disputes.

✨Tip Number 4

Showcase your communication and conflict resolution skills during the interview process. Be ready to provide examples of how you've successfully managed difficult situations in previous roles.

We think you need these skills to ace Housing Officer

Knowledge of Housing Legislation
Estate Management Skills
Conflict Resolution
Understanding of Anti-Social Behaviour (ASB) Policies
Tenancy Sustainment Strategies
Lettings Procedures
Communication Skills
Customer Service Orientation
Problem-Solving Skills
Organisational Skills
Report Writing
Negotiation Skills
Empathy and Understanding
Time Management

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities of a Housing Officer. Familiarise yourself with terms like Estate Management, ASB (Anti-Social Behaviour), and tenancy sustainment, as these will be crucial in your application.

Tailor Your CV: Highlight relevant experience in housing management or related fields. Use specific examples that demonstrate your skills in dealing with estate management issues and tenancy sustainment. Make sure your CV is clear and concise.

Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a good fit for the Housing Officer role. Mention your understanding of the challenges faced in managing a patch of homes and how your experience equips you to handle them effectively.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Housing Officer.

How to prepare for a job interview at Trident Housing Association Limited

✨Know Your Housing Policies

Familiarise yourself with the latest housing policies and regulations relevant to the role. Being able to discuss these confidently will show your understanding of the sector and your commitment to effective estate management.

✨Demonstrate Conflict Resolution Skills

As a Housing Officer, you'll likely encounter low-level anti-social behaviour (ASB). Prepare examples from your past experiences where you've successfully resolved conflicts or managed difficult situations, highlighting your communication and negotiation skills.

✨Understand Tenancy Sustainment

Be ready to discuss strategies for tenancy sustainment. Think about how you would support tenants in maintaining their tenancies and what resources you might use to assist them. This shows your proactive approach to tenant welfare.

✨Prepare Questions for the Interviewers

Have a few thoughtful questions prepared to ask the interviewers. This could be about the team dynamics, challenges faced in the area, or future projects. It demonstrates your interest in the role and helps you assess if the company is the right fit for you.

Housing Officer
Trident Housing Association Limited
Location: Birmingham
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