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- Tasks: Fit and care for contact lenses, ensuring customer satisfaction and understanding.
- Company: Join Specsavers, a leading optician dedicated to exceptional customer service and professional growth.
- Benefits: Enjoy competitive salary, pension contributions, CPD support, and access to cutting-edge technology.
- Why this job: Be part of a supportive team that values personal and professional development in a dynamic environment.
- Qualifications: Must be a qualified Contact Lens Optician with previous experience and a GOC number.
- Other info: Opportunity to learn from experienced professionals and advance your career in optics.
The predicted salary is between 36000 - 60000 £ per year.
Location: Daventry, Northamptonshire
Salary: Competitive basic depending on your experience.
Working Hours: Full or Part Time
Experience Level: Must have previous experience working in an optician and must have a GOC number.
As a Contact Lens Optician, you’ll be part of a family that works together to give every customer the best possible service. Your role in this is crucial. With one in three UK contact lens wearers coming to us for lenses and advice, we ensure that millions of people get the right lenses, at a price they can afford. In this key role, you’ll work to the highest professional standards, providing a contact lens fitting and aftercare service that’s in a whole different league. You’ll work to boost sales, profit and customer loyalty – exceeding customers’ needs as well as business objectives. You’ll be our resident expert, sharing your knowledge with customers and staff alike, all while working alongside our dedicated professionals, using the latest equipment.
We offer a workplace with a difference - where people grow both personally and professionally. Our store has recently expanded with a 5th test room and state of the art contact lens suite. Our partner Satvinder is keen to develop his team and would be keen to support others down the same route.
What’s on offer?
- Outstanding annual salary based on experience – we can talk more about this at interview
- Pension contribution
- Support with CPD
- Exceptional clinical and professional development opportunities
- Access to cutting-edge clinical technology, such as OCT
The Role in a Nutshell:
- Carry out contact lens fitting and aftercare in accordance with Company procedures and professional guidelines
- Deal with general enquiries and advise customers on contact lenses
- Ensure that all customers have a clear understanding of the contact lens options for their prescription.
- Advise customers on spectacle dispensing options, including current promotions
- Ensure that appointment times are efficiently managed and that customer waiting time is minimized
- Provide insertion / removal instruction to patients as required
As a qualified Contact Lens Optician, you’ll have what it takes to put customers at their ease. You’re also team-focused, with a passion for what you do – so you’re always up-to-date with the latest developments in the industry. With this approach plus our exciting career development options, you’ll stand every chance of going far.
For more information or to apply, please contact Connie Fazackerley at Specsavers Recruitment Service on 07526508358 or connie.fazackerley@specsavers.com.
Contact Lens Optician employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
connie.fazackerley@specsavers.com
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Lens Optician
✨Tip Number 1
Make sure to research Specsavers and their values. Understanding their commitment to customer service and professional development will help you align your answers during the interview, showing that you're a great fit for their team.
✨Tip Number 2
Network with current or former employees of Specsavers. They can provide valuable insights into the company culture and what it takes to succeed as a Contact Lens Optician, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your previous experience in detail. Be ready to share specific examples of how you've provided excellent customer service and handled contact lens fittings, as this will demonstrate your expertise and suitability for the role.
✨Tip Number 4
Familiarise yourself with the latest advancements in contact lens technology. Being knowledgeable about new products and techniques will not only impress your interviewers but also show your passion for the field and commitment to ongoing learning.
We think you need these skills to ace Contact Lens Optician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience working in an optician, specifically mentioning your GOC number. Emphasise any relevant skills or achievements that align with the role of a Contact Lens Optician.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your expertise in contact lens fitting and aftercare. Mention how you can contribute to the Specsavers team and enhance customer loyalty.
Highlight Professional Development: In your application, mention any continuing professional development (CPD) activities you've undertaken. This shows your commitment to staying updated with industry developments, which is crucial for the role.
Showcase Teamwork Skills: Since the role involves working closely with a team, provide examples in your application of how you've successfully collaborated with colleagues in the past to achieve common goals.
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Make sure you're well-versed in the latest contact lens technologies and fitting techniques. Brush up on your knowledge about different types of lenses and their benefits, as well as any recent advancements in the field.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent service, be prepared to discuss how you've handled customer queries or complaints in the past. Share specific examples that highlight your ability to put customers at ease and exceed their expectations.
✨Demonstrate Team Spirit
Specsavers values teamwork, so be ready to talk about your experiences working collaboratively with others. Highlight instances where you contributed to a team goal or supported colleagues in achieving success.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the specific challenges faced by the team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
