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- Tasks: Manage customer billing, supplier relationships, and assist with digital platform development.
- Company: Join a leading global energy management company making a difference in the industry.
- Benefits: Enjoy 25 days holiday, healthcare, a pension scheme, and an employee share scheme.
- Why this job: Gain valuable experience in energy operations while working in a flexible, supportive environment.
- Qualifications: Experience in energy supply, customer journey design, and strong communication skills required.
- Other info: This is a 6-month hybrid contract based in Bedford with flexible hours.
The predicted salary is between 21600 - 37800 £ per year.
We are currently recruiting for an Energy Operations Advisor based in Bedford for one of our clients on a 6-month contract basis. Our client is a leading global energy management company.
Responsibilities:
- Ensure timely and accurate bills for our customers.
- Establish relationships with key suppliers.
- Respond to queries and raise service desk tickets where needed.
- Work with partners around settlement validations and exceptions of meter readings.
- Provide input into the development of communications for events in the customer journey.
- Refine requirements, manage backlog, and provide input on User Acceptance Testing and running platform.
- Assist finance in validating industry invoices.
Requirements:
- Experience working within an Energy Supply Company.
- Experience designing customer journeys for a multi-channel digital platform.
- Flexible with excellent multitasking skills.
- Keen to learn.
- Good communication skills.
- Understanding of meter reading and billing.
What our Client offers:
- 25 days holiday.
- Employee share scheme.
- Healthcare.
- Company pension.
- Company employee care scheme.
Summary of the role:
- Salary: £27,000 per annum
- Location: Bedford, Hybrid - 2 days in the office
- Type of Contract: 6 Month Fixed Term Contract, Full-time
- Hours: Monday – Friday 9:00am – 5:30pm (flexible)
Energy Operations Advisor employer: BarTron, Inc.
Contact Detail:
BarTron, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Operations Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in energy management and billing systems. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the energy sector, especially those who have experience in energy supply companies. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've designed customer journeys or handled billing issues in previous roles. Real-life scenarios can showcase your problem-solving skills and adaptability.
✨Tip Number 4
Research the company’s values and recent projects. Tailoring your conversation to align with their mission can set you apart and show that you're a great fit for their team.
We think you need these skills to ace Energy Operations Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in energy supply and customer journey design. Use specific examples that demonstrate your multitasking skills and understanding of meter reading and billing.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Energy Operations Advisor role. Mention your experience with service desk tickets and your ability to establish relationships with suppliers, showcasing your communication skills.
Highlight Relevant Experience: In your application, emphasise any previous roles where you worked within an energy supply company. Detail your contributions to user acceptance testing and managing backlogs, as these are crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at BarTron, Inc.
✨Know Your Energy Sector
Make sure you brush up on your knowledge of the energy supply industry. Understand current trends, challenges, and innovations. This will show your potential employer that you're not just interested in the role but also passionate about the sector.
✨Demonstrate Your Multitasking Skills
Since the role requires excellent multitasking abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects simultaneously. This will help illustrate your capability to handle the demands of the job.
✨Prepare for Customer Journey Questions
Given the focus on designing customer journeys, be ready to discuss your experience with multi-channel digital platforms. Think of specific instances where you've improved customer experiences and how you approached those challenges.
✨Show Your Communication Skills
Effective communication is key in this role. Be prepared to demonstrate how you've successfully communicated with suppliers, customers, and team members in the past. Use clear examples to highlight your ability to convey information effectively.
