At a Glance
- Tasks: Lead a team, manage schedules, and ensure customer satisfaction in the grocery department.
- Company: Join Kroger, a leading grocery retailer committed to quality and community.
- Benefits: Enjoy flexible hours, employee discounts, and opportunities for growth.
- Why this job: Be part of a dynamic team that values collaboration and customer service.
- Qualifications: Must be 18+, with strong communication skills and basic math knowledge.
- Other info: Management experience and bilingual skills are a plus!
The predicted salary is between 24000 - 36000 £ per year.
Essential Job Functions:
- Promote trust and respect among associates and display a positive attitude.
- Communicate company, department, and job-specific information to associates.
- Establish performance goals for the department and empower associates to meet or exceed targets through collaboration and teamwork.
- Develop adequate scheduling to manage customer volume throughout hours of operation.
- Train and develop associates on the performance of their jobs and participate in the performance appraisal process.
- Adhere to all local, state and federal laws, company guidelines, and food safety regulations and guidelines.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; understand the store's layout and be able to locate products.
- Inform customers of grocery specials and offer product samples to help customers discover new items/products.
- Develop and implement a department business plan to achieve desired results by creating and executing sales promotions in partnership with store management.
- Prepare and submit seasonal critiques for the sales and merchandising supervisor.
- Inform and educate department associates on promotions by staying current with present, future, seasonal and special ads by implementing the department period promotional plan.
- Assist store management in preparing store/department budget, expense control, profit/loss reviews for the department and take appropriate action on all financial reports.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
- Plan and organize the inventory process by training department associates on inventory/stocking and Computer Assisted Ordering.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance, properly inspecting equipment, notifying the appropriate department or store manager of any items in need of repair, and notifying management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- Must be 18 or older.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Ability to handle stressful situations.
Desired Previous Job Experience:
- High school education or equivalent preferred.
- Management experience preferred.
- Grocery/Retail experience.
- Second language (speaking, reading and/or writing).
Grocery Assistant Department Leader employer: Kroger
Contact Detail:
Kroger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grocery Assistant Department Leader
✨Tip Number 1
Familiarise yourself with Kroger's values and culture. Understanding their commitment to customer service and teamwork will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Kroger. They can provide insights into the company’s expectations and the day-to-day responsibilities of a Grocery Assistant Department Leader, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your leadership skills and ability to manage a team effectively. Highlighting these in conversations can set you apart from other candidates.
✨Tip Number 4
Stay updated on grocery trends and customer preferences. Being knowledgeable about current products and promotions can show your enthusiasm for the role and your readiness to engage with customers.
We think you need these skills to ace Grocery Assistant Department Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Grocery Assistant Department Leader. Familiarise yourself with the essential job functions and qualifications listed in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any management or grocery/retail experience you have, as well as your communication skills.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and how your background makes you a suitable candidate. Mention specific examples of how you've promoted teamwork and achieved performance goals in previous positions.
Follow Application Instructions: Ensure you submit your application online at www.thekrogerco.com as specified. Double-check that all required documents are included and that your application is complete before hitting 'submit'.
How to prepare for a job interview at Kroger
✨Show Your Leadership Skills
As a Grocery Assistant Department Leader, demonstrating your leadership abilities is crucial. Be prepared to discuss your previous management experiences and how you've successfully empowered team members to achieve their goals.
✨Know the Company and Its Values
Familiarise yourself with Kroger's mission and values. During the interview, express how your personal values align with theirs, especially regarding customer service and teamwork.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle stressful situations. Think of examples from your past experiences where you successfully managed challenges in a retail environment.
✨Demonstrate Product Knowledge
Since the role involves interacting with customers about products, brush up on common grocery items and any current promotions. Showing that you can engage customers and provide valuable information will set you apart.