Research Information Systems Manager

Location: Liverpool

Benefits: 30 days annual leave, plus UK bank holidays, plus up to 6 additional Christmas closure days.

We are currently undergoing an exciting period of transformation as we reshape our research systems landscape at LSTM. We are undertaking a major change programme replacing our Current Research Information System (CRIS) with PURE and introducing a new costing and pricing tool (Blackdackel) and ethics submission system (Infonetica). We have a dedicated Working Group for the design, configuration and launch of the new CRIS. This is a fantastic opportunity for someone with a strong technical background in research information systems to play a pivotal role in implementing and managing systems that support LSTM's cutting-edge research. We are looking for someone passionate about research information systems and up for the challenge of championing CRIS to stakeholders.

LSTM is a research-intensive specialist institution. Having performed highly in REF 2021 (ranking 2nd overall for impact and 6th in clinical medicine) and the most recent KEF (scoring the highest possible rating in three categories), our CRIS and the underlying data will be essential to maintaining our strong position in the sector and yielding valuable management information.

As the coordinating system administrator, you will oversee the systems’ implementation, maintenance, and ongoing development. Your leadership will ensure that our Current Research Information System (CRIS) remains a vital resource, enabling efficient operations, smooth user experiences, and high-quality research data across academic and professional teams.

What will I be doing?

• System Configuration and Maintenance: Act as coordinating system administrator and ‘expert user’ across the three main systems making up CRIS, working closely with IT Services, system owners/superusers, and suppliers. Oversee system integrity, performance, and improvements, including upgrades and integrations with other platforms. Deliver high-quality support to users and ensure efficient resolution of issues through helpdesk management.
• System Development and Continuous Improvement: Drive innovation and continuous improvements to CRIS processes and policies based on evolving best practices. Manage system updates, consulting with internal and external stakeholders to ensure smooth delivery and alignment with LSTM’s needs.
• Reporting and Data Management: Manage and enhance CRIS’s reporting module, collaborating with IT Services and Strategic Planning to ensure effective, self-service reporting. Act as the data owner for CRIS, ensuring data quality, accuracy, and integration across systems.
• Communication & Business Partnering: Build strong relationships with internal stakeholders, including IT Services, researchers, administrators, and suppliers. Oversee the development of user guides, training materials, and conduct training to empower staff and ensure system integrity. Serve as the primary liaison between LSTM and suppliers, managing contracts, updates, and issue resolutions. Ensure that CRIS data complies with legal and regulatory standards, maintaining internal consistency for reliable output.

What do I need to demonstrate?

• Extensive experience in managing research information systems such as Pure or Worktribe.
• Experience of managing systems change (e.g. upgrades) and maintaining change control process.
• Exceptional communication skills, with the ability to collaborate with multiple stakeholders and lead system development projects.
• A proactive approach to problem-solving, with a passion for innovation and continuous improvement.

Why should you join LSTM?

• Impactful Work: Join a world-leading institution and make a real difference to research projects that have a truly global impact.
• Collaborative Environment: Work alongside a diverse team of academic professionals, administrators, and technical experts to drive the success of LSTM’s research mission.
• Professional Growth: With a strong focus on your personal and professional development, you will have opportunities to learn and grow within a leading institution.

Application Process: To apply for the position please follow the apply link and upload your CV and covering letter. Due to the volume of applications we receive, we may close our vacancies early. It is therefore advisable to apply as early as possible if you would like to be considered for a role.

Inclusion is central to our values at LSTM. We seek to attract and recruit people who reflect the diversity across our communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age, and disability. LSTM selects candidates based on skills, qualifications, and experience. We welcome conversations about flexible working; and applications from those returning to employment after a break from their careers.

About LSTM: Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations, and global institutions, and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics. LSTM actively promotes Equal Opportunities and Safeguarding Policies.