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- Tasks: Design and maintain IT systems, providing 3rd line support and project delivery.
- Company: Join a global leader in IT infrastructure, based in Central London.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values innovation and high-quality service delivery.
- Qualifications: Experience with Microsoft infrastructure and scripting languages is essential.
- Other info: Accreditations and macOS experience are a bonus; apply with your CV!
The predicted salary is between 36000 - 60000 £ per year.
Our client, a global leader in their area, requires a Third Line Infrastructure Engineer to join the team in the Central London office. The Infrastructure Engineer will design and maintain IT systems and infrastructure. The role will have responsibility for the delivery of secure and highly available computing platforms, servers, and networks. You will be an infrastructure technical advisor and provide technical guidance and delivery for projects and support within the IT Services team. You will be required to develop, maintain, and support the company infrastructure, keeping up with business needs while minimizing the impacts of change and the risk of downtime to the business. As a 3rd line Engineer, you will have an active role in the helpdesk function within the IT Services team and be a point of escalation for problems triaged by the team. A successful Infrastructure Engineer will be capable of working under their own initiative and setting their own workload targets. The day-to-day work will be split between providing 3rd line support on the helpdesk and infrastructure projects.
Requirements:
- Competent with Microsoft infrastructure (Active Directory, Azure, Office 365, Hyper-V, and SCVMM) – accreditations are a bonus.
- Advanced knowledge of network and firewall equipment (WatchGuard/HP Aruba is an advantage).
- Skills in key scripting languages (PowerShell, Bash).
- Experience in working with macOS systems – a bonus.
- Ability to research, design, and implement IT systems based on business requirements.
- Enjoy providing high-quality services to the business.
- Ability to communicate and build relationships inside and outside IT.
- Significant proven experience of working in IT infrastructure and service delivery.
Please apply with a copy of your CV for further details.
Contact Detail:
Endeavour Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer (3rd line)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft infrastructure and network equipment. Consider setting up a home lab to practice your skills with Active Directory, Azure, and Hyper-V, as hands-on experience can really set you apart.
✨Tip Number 2
Network with professionals in the field by attending industry meetups or online forums. Engaging with others can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your problem-solving approach during interviews. As a 3rd line Engineer, you'll need to demonstrate your ability to troubleshoot complex issues, so think of examples from your past experiences where you've successfully resolved technical challenges.
✨Tip Number 4
Showcase your communication skills by preparing to explain technical concepts in simple terms. This is crucial for building relationships within the team and with other departments, so practice articulating your thoughts clearly and concisely.
We think you need these skills to ace Infrastructure Engineer (3rd line)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Focus on your competencies with Microsoft infrastructure, network equipment, and scripting languages. Use specific examples to demonstrate your expertise.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT infrastructure and your ability to deliver high-quality services. Mention your experience in 3rd line support and how you can contribute to the company's goals. Personalise it to reflect your understanding of the company’s needs.
Highlight Relevant Projects: If you've worked on specific projects related to IT systems design or infrastructure maintenance, be sure to include these in your application. Detail your role, the technologies used, and the outcomes achieved to demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an Infrastructure Engineer role.
How to prepare for a job interview at Endeavour Recruitment Solutions
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft infrastructure, especially Active Directory, Azure, and Office 365. Highlight any relevant accreditations you have, as these can set you apart from other candidates.
✨Demonstrate Problem-Solving Abilities
As a 3rd line engineer, you'll be expected to handle complex issues. Prepare examples of past challenges you've faced in IT infrastructure and how you resolved them, particularly in high-pressure situations.
✨Communicate Effectively
Since the role involves building relationships within and outside the IT team, practice articulating your thoughts clearly. Be ready to explain technical concepts in simple terms, showcasing your ability to communicate with non-technical stakeholders.
✨Research the Company
Understand the company's business needs and how their IT infrastructure supports these goals. This knowledge will help you tailor your responses and demonstrate your genuine interest in contributing to their success.
