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- Tasks: Join us as an AV Technician, handling event delivery from setup to de-rig.
- Company: 4Wall Entertainment is a leading provider of entertainment lighting and video equipment rentals.
- Benefits: Enjoy career growth opportunities and work with cutting-edge technology in a dynamic environment.
- Why this job: Be part of a passionate team delivering exceptional client service at a prestigious London venue.
- Qualifications: Must have AV industry experience, strong technical skills, and excellent customer service abilities.
- Other info: Flexible hours with occasional overnight stays; physical fitness required for lifting and moving equipment.
The predicted salary is between 36000 - 60000 £ per year.
We are currently seeking an experienced AV Technician to join our team based at a prestigious 5-star London venue. This is a varied role in which you will get involved with all areas of event delivery from client show rounds and the initial quote stage through to derig. The ideal candidate will have a flexible can-do attitude, strong technical ability, outstanding client-facing skills, and share our passion for exceptional client service!
Role and Responsibilities
- Working closely with the resident Technical Account Manager, you will deliver, install and de-rig AV equipment providing a superior quality audiovisual service that goes beyond client expectations.
- You will support with the planning of jobs and client quotes, ensuring all administration is carried out in a timely fashion.
- You will meet and greet clients on arrival to ensure they are happy with the equipment set up, providing instruction on how to operate the equipment and technical support where necessary.
- In the absence of the Technical Account Manager, you will attend sales, production, and weekly operations meetings, in addition to conducting client show rounds.
- You will also work closely with our warehouse and logistics teams to ensure kit is prepped, delivered, and returned as required.
Qualifications and Pre-Requisites
- Broad knowledge of audio, video, networking, and lighting techniques is essential.
- Demonstrated technical/electronics training, and/or experience within the AV live event industry is required.
- Must have good troubleshooting and repair skills.
- Must be creative and resourceful, team-oriented, have a positive attitude, and great customer service skills, with strong communication skills, and able to work under pressure.
- Must be able to take directions as well as multitask in a fast-paced environment without supervision.
Hours and Availability
A minimum of 40 hours per week, Monday to Sunday. Overtime will be required as necessitated by the needs of the business which will include early mornings, late evenings, and weekends. Overnight stays will also be required occasionally. The ability to facilitate this is key as the needs of the business are paramount.
Physical Requirements
The duties and tasks of this position require the employee to regularly stand and walk, as well as push, pull, bend, climb, reach, twist, kneel, and lift and/or move 25kg. Other physical requirements of the role include communication, excellent aural skills, and visual acuity such as close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee will not always be in a temperature-controlled work environment and may experience temperature variations due to local weather conditions.
If you are self-motivated, flexible, and have the required skills and abilities together with the desire to work with some of the most exciting technologies around in a company that is committed to career growth and development, get in touch.
About the company
4Wall Entertainment is a full-service company that specializes solely in providing Entertainment Lighting Equipment Rentals, Video Equipment Rentals, Systems Design, and Integration.
AV Technician - Venue Based employer: 4Wall Entertainment
Contact Detail:
4Wall Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Technician - Venue Based
✨Tip Number 1
Familiarise yourself with the latest AV technologies and trends. Being knowledgeable about current equipment and techniques will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network within the AV industry by attending events, workshops, or trade shows. Building connections can lead to job opportunities and recommendations that might not be advertised publicly.
✨Tip Number 3
Prepare to demonstrate your technical skills in practical scenarios. Employers often appreciate candidates who can showcase their troubleshooting abilities and hands-on experience with AV equipment.
✨Tip Number 4
Highlight your customer service skills during interviews. Since this role involves client interaction, showing that you can communicate effectively and maintain a positive attitude under pressure will set you apart.
We think you need these skills to ace AV Technician - Venue Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the AV live event industry. Emphasise your technical skills, troubleshooting abilities, and any relevant training you've received. Use specific examples to demonstrate your expertise in audio, video, networking, and lighting techniques.
Craft a Compelling Cover Letter: In your cover letter, express your passion for exceptional client service and your flexible can-do attitude. Mention how your previous experiences align with the responsibilities of the AV Technician role, particularly in client interactions and event delivery.
Showcase Relevant Experience: When detailing your work history, focus on roles where you have installed, operated, or de-rigged AV equipment. Highlight any instances where you exceeded client expectations or provided outstanding technical support during events.
Prepare for Potential Questions: Anticipate questions related to your technical knowledge and customer service skills. Be ready to discuss specific challenges you've faced in past roles and how you overcame them, showcasing your problem-solving abilities and teamwork.
How to prepare for a job interview at 4Wall Entertainment
✨Showcase Your Technical Skills
Be prepared to discuss your knowledge of audio, video, networking, and lighting techniques. Bring examples of past projects or experiences where you successfully used these skills, as this will demonstrate your technical ability and understanding of the AV industry.
✨Demonstrate Client-Facing Skills
Since the role involves meeting clients and ensuring their satisfaction, practice how you would greet and interact with them. Highlight any previous experience in customer service and be ready to share how you handled challenging situations with clients.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your troubleshooting and repair skills. Think of specific instances where you encountered technical issues and how you resolved them. This will show your resourcefulness and ability to work under pressure.
✨Exhibit Flexibility and Team Spirit
The job requires a flexible attitude and the ability to work as part of a team. Be ready to discuss how you've adapted to changing circumstances in previous roles and how you collaborate effectively with others to achieve common goals.
