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- Tasks: Join our team as an IT Support Engineer and tackle exciting tech challenges daily.
- Company: We're a fun, relaxed IT support company focused on delivering great results.
- Benefits: Enjoy remote work options, competitive pay, and top-notch tools.
- Why this job: Be part of a supportive, diverse culture where your passion for tech shines.
- Qualifications: Experience with Microsoft Office 365, Azure, and network technologies is essential.
- Other info: A sense of humor and self-starter attitude will help you fit right in!
The predicted salary is between 18720 - 24480 £ per year.
IT Support Engineer (1st/2nd Line)
Edinburgh
£22k – £29k
Our client is on the lookout for an IT Support Engineer to join the team! Their aim is to do the best work, deliver the best results, and have a great time doing it. That\’s where you come in! They\’re on the lookout for an IT Support professional to come in and take up this exciting opportunity within the company.
Experience
- Microsoft Office 365/Azure
- Exchange Online, SharePoint, OneDrive for Business
- Network technologies including switching, wireless and firewalls.
- Remote working technologies like Remote Desktop and VPN
- A passion for technology is essential
- Driving license
Why join?
They\’re not your typical IT Support business; they love going to work! It’s a relaxed environment; their team is committed and self-motivated with everyone pulling in the same direction.
They love to hire people with a great sense of humour and a self-starter attitude – if that sounds like you then you’ll fit right in.
The environment
- A friendly, fun and supportive team
- Opportunities for training and working with the latest technologies
- Good quality technology and tools for you to use
- Competitive pay and conditions
- Work from home options
- Above all, a genuinely strong, friendly and diverse culture and a flexible workplace that their team enjoys.
KnoWho | Information Technology Support Engineer employer: KnoWho
Contact Detail:
KnoWho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land KnoWho | Information Technology Support Engineer
✨Tip Number 1
Make sure to showcase your experience with Microsoft Office 365, Azure, and Exchange Online during your conversations. Highlight specific instances where you've successfully resolved issues or improved processes using these technologies.
✨Tip Number 2
Since the company values a relaxed and fun environment, be sure to let your personality shine through in your interactions. Share a light-hearted story or a humorous take on a tech challenge you've faced to demonstrate your sense of humor.
✨Tip Number 3
Emphasize your self-starter attitude by discussing any projects or initiatives you've taken on independently. This will show that you can thrive in their supportive yet autonomous work culture.
✨Tip Number 4
Familiarize yourself with remote working technologies like Remote Desktop and VPNs. Being able to discuss your experience with these tools will demonstrate your readiness for the role and your adaptability to their work-from-home options.
We think you need these skills to ace KnoWho | Information Technology Support Engineer
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the company's culture. They value a relaxed environment and a sense of humor, so reflect this in your application by showcasing your personality.
Highlight Relevant Experience: Make sure to emphasize your experience with Microsoft Office 365, Azure, and network technologies. Provide specific examples of how you've used these tools in previous roles to demonstrate your expertise.
Show Your Passion for Technology: In your cover letter or personal statement, express your passion for technology. Share any personal projects or experiences that highlight your enthusiasm and commitment to the field.
Tailor Your CV: Customize your CV to align with the job description. Focus on relevant skills such as remote working technologies and customer support experience, ensuring that your qualifications match what they are looking for.
How to prepare for a job interview at KnoWho
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share examples of how you've engaged with new tech or solved problems in creative ways. This aligns perfectly with the company's culture of enjoying work and being self-motivated.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss specific instances where you've successfully resolved IT issues, particularly with Microsoft Office 365, Azure, or network technologies. Highlighting your hands-on experience will show that you're ready to take on the challenges of the role.
✨Emphasize Teamwork and Humor
Since the company values a friendly and fun environment, be sure to convey your ability to work well in a team. Share anecdotes that showcase your sense of humor and how you contribute to a positive workplace atmosphere.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the latest technologies they use. This not only shows your interest in the role but also helps you gauge if the company culture is the right fit for you.
