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- Tasks: Join our team as a Hostel Assistant, handling reception, customer enquiries, and housekeeping.
- Company: Hostelling Scotland is a community-focused organisation dedicated to providing memorable hostelling experiences.
- Benefits: Enjoy flexible hours, half-price accommodation, free membership, and career progression opportunities.
- Why this job: Be part of an inclusive team that values communication and offers a vibrant work-life balance.
- Qualifications: No specific qualifications required, just a passion for hospitality and teamwork.
- Other info: This is a fixed-term role from May to October 2025, with potential for future opportunities.
Location: Portree Youth Hostel (Portree, Isle of Skye, IV51 9EW)
Full Time, 37.5 HPW
£12.40 per hour
Accommodation: This is a Live Out position
Are you naturally a great communicator who loves to work as part of a team and help contribute to providing the best hostelling experience? Are you someone who likes to be part of an inclusive and supportive environment? If so, then we might be the organisation for you and we would love to hear from you.
We are recruiting a Hostel Assistant to join our dedicated, friendly and professional team at our Portree Youth Hostel. As a Hostel Assistant, you will be undertaking a range of hostel duties including:
- Full reception service
- Check-in/out
- Handling customer enquiries
- Cleaning & housekeeping
- Basic catering duties
You should be adaptable, as workloads & priorities can change during the busy periods. Working with Hostelling Scotland is more than just a job; it’s a lifestyle, and you are part of a community that loves to do something great!
We offer:
- Training on the job
- The opportunity to work and travel within the network
- Progression for anyone looking for a career within hospitality
- A work-life balance through the provision of flexible working hours
- The opportunity to give back – this is more than just a job
- Half price accommodation rates in all Hostelling Scotland hostels
- Free employee membership of Hostelling Scotland
- Access to our Employee Assistance Programme
- Employers Pension
Additional Information:
You must be able to present evidence of your right to work in the UK prior to starting with us. All successful candidates are required to provide one satisfactory reference and a recent Basic Disclosure clearance.
Job Reference: PORHA08525
Fixed Term Contract, Start date: 12/May/2025 until 31/Oct/2025
Closing Date: 30th April 2025
How to apply: If you would like to apply, please visit our website at www.hostellingscotland.org.uk/careers to learn about how we process job applicants’ information and apply.
Interview: TBC
Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Hostel Assistant - Portree Youth Hostel employer: Hostelling Scotland
Contact Detail:
Hostelling Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant - Portree Youth Hostel
✨Tip Number 1
Familiarise yourself with the local area and the specific services offered at Portree Youth Hostel. This knowledge will not only help you answer customer enquiries more effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Showcase your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This is crucial for a position that thrives on creating an inclusive and supportive environment.
✨Tip Number 3
Prepare to discuss your adaptability in fast-paced situations. Think of specific instances where you've managed changing workloads or priorities, as this will highlight your ability to thrive in a busy hostel environment.
✨Tip Number 4
Engage with the community by visiting the hostel or participating in local events. This will not only give you insights into the hostel culture but also provide you with talking points that can impress during your interview.
We think you need these skills to ace Hostel Assistant - Portree Youth Hostel
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hostel Assistant position. Highlight your relevant experience in customer service, teamwork, and adaptability.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your communication skills, ability to work in a team, and any previous experience in hospitality or similar environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hostelling and your commitment to providing excellent customer service. Mention why you want to work at Portree Youth Hostel specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hostelling Scotland
✨Show Your Communication Skills
As a Hostel Assistant, communication is key. Be prepared to demonstrate your ability to engage with guests and handle enquiries effectively. Think of examples from your past experiences where you successfully communicated in a team or resolved customer issues.
✨Emphasise Teamwork
This role requires working as part of a friendly team. Highlight your experience in collaborative environments and how you contribute to a positive atmosphere. Share stories that showcase your adaptability and willingness to support your colleagues.
✨Demonstrate Adaptability
The job involves various tasks that can change quickly, especially during busy periods. Prepare to discuss situations where you've had to adapt to new challenges or shifting priorities. This will show your potential employer that you're ready for the dynamic nature of the role.
✨Express Your Passion for Hospitality
Working in hostelling is more than just a job; it's a lifestyle. Convey your enthusiasm for hospitality and helping others. Share why you want to work at Portree Youth Hostel specifically and how you align with their values of inclusivity and community.
