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- Tasks: Prepare delicious food and create eye-catching displays while delivering top-notch customer service.
- Company: One Retail is a major High Street brand focused on exceptional customer experiences.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career progression.
- Why this job: Join a friendly team in a fast-paced environment that values individuality and rewards hard work.
- Qualifications: A positive attitude and teamwork skills are essential; catering experience is a bonus but not required.
- Other info: This part-time role offers 30 hours per week with a focus on personal growth and safety.
Join to apply for the Customer Service Assistant role at One Retail. Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone like you to help us deliver exceptional customer experiences for a major High Street brand on a part-time basis, contracted to 30 hours per week.
As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. We offer opportunities for progression within a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.
Your Key Responsibilities Will Include:
- Preparing high-quality food that delights our clients and customers.
- Creating attractive food and counter displays.
- Representing a major High Street brand and maintaining a positive brand image.
- Handling cash and operating the cash register.
- Complying with Food Handling & Hygiene standards.
- Following Health & Safety regulations.
Our Ideal Customer Service Assistant Will:
- Have an enthusiastic, can-do attitude.
- Display a passion for delivering excellent customer service.
- Be an excellent team player.
- Be eager to succeed in your role.
- Thrive under pressure.
- Demonstrate outstanding timekeeping and reliability.
- Have a safety-first mindset.
- Experience in a similar catering-related role is a plus but not essential.
Join us at Compass to help feed people, fuel progress, and forge connections across our venues. Grow your career with industry leader, enjoy competitive pay, great perks, and unmatched learning opportunities at one of the UK's largest businesses.
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Cambridge
✨Tip Number 1
Show your enthusiasm for food and customer service during the interview. Share personal experiences where you’ve gone above and beyond to help customers, as this aligns perfectly with what they’re looking for.
✨Tip Number 2
Familiarise yourself with the brand's values and mission. Being able to discuss how your personal values align with theirs can make a strong impression and demonstrate your commitment to their team.
✨Tip Number 3
Prepare to discuss how you handle pressure and busy environments. Think of specific examples from past experiences that showcase your ability to thrive in fast-paced situations, as this is crucial for the role.
✨Tip Number 4
Highlight your teamwork skills by sharing stories of successful collaborations. Since they value team players, demonstrating your ability to work well with others will set you apart from other candidates.
We think you need these skills to ace Customer Service Assistant - Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or catering roles. Emphasise any skills that align with the job description, such as teamwork, time management, and a passion for food.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for One Retail and how your values align with theirs.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Customer Service Assistant position, such as communication, reliability, and the ability to thrive under pressure. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to creating exceptional experiences.
✨Highlight Teamwork Skills
Since the role requires being a team player, be prepared to discuss your experiences working in teams. Mention any successful collaborations or how you’ve supported colleagues in a busy environment, showcasing your ability to thrive under pressure.
✨Demonstrate Food Safety Knowledge
Familiarise yourself with basic food handling and hygiene standards before the interview. Even if you lack direct experience, showing that you understand the importance of these regulations can set you apart as a responsible candidate.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples where you successfully managed customer complaints or worked under pressure, and be ready to discuss them in detail.
