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For Companies At a Glance
- Tasks: Prepare delicious food and create eye-catching displays while providing top-notch customer service.
- Company: Join One Retail, a major High Street brand known for its vibrant team culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Be part of a passionate team that values individuality and rewards hard work.
- Qualifications: A positive attitude and teamwork skills are essential; catering experience is a bonus.
- Other info: This role is part-time, with 30 hours per week in a fast-paced environment.
Join to apply for the Customer Service Assistant role at One Retail. Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone like you to help us deliver exceptional customer experiences for a major High Street brand on a part-time basis, contracted to 30 hours per week.
As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. We offer opportunities for progression within a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.
Your Key Responsibilities Will Include:
- Preparing high-quality food that delights our clients and customers.
- Creating attractive food and counter displays.
- Representing a major High Street brand and maintaining a positive brand image.
- Handling cash and operating the cash register.
- Complying with Food Handling & Hygiene standards.
- Following Health & Safety regulations.
Our Ideal Customer Service Assistant Will:
- Have an enthusiastic, can-do attitude.
- Display a passion for delivering excellent customer service.
- Be an excellent team player.
- Be eager to succeed in your role.
- Thrive under pressure.
- Demonstrate outstanding timekeeping and reliability.
- Have a safety-first mindset.
- Experience in a similar catering-related role is a plus but not essential.
Join us at Compass to help feed people, fuel progress, and forge connections across our venues. Grow your career with industry leader, enjoy competitive pay, great perks, and unmatched learning opportunities at one of the UK's largest businesses.
Customer Service Assistant employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the brand's values and mission. Understanding what One Retail stands for will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your previous experiences in customer service or teamwork. Even if you haven't worked in a similar role, think of examples from other jobs or activities where you've demonstrated a can-do attitude and a passion for helping others.
✨Tip Number 3
Practice handling common customer service scenarios. Think about how you would respond to difficult customers or busy situations, as this will showcase your ability to thrive under pressure and maintain a positive attitude.
✨Tip Number 4
Showcase your enthusiasm for food and people during your interactions. Whether it's in an interview or a casual conversation, expressing your passion for the industry can set you apart from other candidates and demonstrate your fit for the role.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customer Service Assistant role. Emphasise any previous customer service or catering experience, even if it's informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and people. Mention specific examples of how you've delivered excellent customer service in the past and why you want to work for One Retail.
Highlight Teamwork Skills: Since the role requires being an excellent team player, include examples in your application that demonstrate your ability to work well in a team, especially in busy environments.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Use positive language and express your eagerness to contribute to the team and grow within the company.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to creating exceptional experiences.
✨Highlight Teamwork Skills
Since the role requires being a great team player, be prepared to discuss your experiences working in teams. Mention any challenges you faced and how you collaborated with others to overcome them, showcasing your ability to thrive in a busy environment.
✨Demonstrate a Safety-First Mindset
Given the importance of health and safety in this role, be ready to talk about your understanding of food handling and hygiene standards. You could mention any relevant training or experiences that highlight your commitment to maintaining a safe working environment.
✨Prepare for Fast-Paced Scenarios
The interview may include situational questions about handling pressure. Think of examples where you successfully managed multiple tasks at once, and explain how you prioritised effectively while maintaining quality service.
