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- Tasks: Lead and train a team while providing excellent customer service in a dynamic workshop environment.
- Company: Join HiQ Tyres & Autocare, part of the respected Goodyear brand, known for quality and innovation.
- Benefits: Enjoy no weekends, generous discounts, training opportunities, and a bonus structure that rewards your hard work.
- Why this job: Be part of a supportive family-like culture with opportunities for career growth and skill development.
- Qualifications: Must have mechanical experience and at least 2 years in a supervisory role within automotive retail.
- Other info: Work Monday to Friday, 8:30am to 5:30pm, with 30 days holiday including bank holidays.
The predicted salary is between 30000 - 42000 £ per year.
HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team in our Henley on Thames Centre. The role is offered on a full-time permanent basis, Monday – Friday 8:30am – 5:30pm – No weekends or Bank Holidays worked. Salary is negotiable for the right person. What you will be doing as an Assistant Centre Manager: Leading and training the team to provide excellent customer service Hands-on work helping in the workshop, as well as reception Ensuring the team is effective and productive Working with the team, peers, and store manager to improve the business Maximising profit and turnover Assist the store’s manager with costs, margins and cash collection Planning to deliver KPIs and empowering the team to deliver Planning key merchandising activity in a timely manner and ensuring stock management routines are in place Building relationships with customers and local traders Proactive interactions with customers Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures To carry out administration duties as required within the store. To undertake any additional duties (within reason) for the efficient running of the Store. What you will need: Mechanical experience Experience within the automotive retail sector with a minimum of 2 years\’ supervisory experience Passionate about improving performance and sales, and delivering a high standard of customer service Able to build positive and effective professional relationships Experience within a in a fast-fit car centre or a recognised vehicle franchise dealership. Strong mechanical knowledge with hands-on experience using hand tools and power tools. Benefits for working with us: We treat our employees like family and provide training and career opportunities. Uncapped monthly bonus structure. Generous employee discounts on all HiQ Group services. Training courses for EV & Hybrid, MOT Testing License, and REACT Training. Company Sick Pay. Refer a friend scheme. 30 days holiday inclusive of bank holidays. Ad hoc incentives and industry related days out. Reward Gateway (Massive discounts on groceries, high street retailers and many more). HiQ Tyres & Autocare is owned by Goodyear , a well-known and respected brand in the automotive industry. As we continue to expand our retail stores, we offer job security, career progression, and a brand you can be proud to work for. #HP #J-18808-Ljbffr
Assistant Centre Manager (40 hours no weekends) employer: HiQ Tyres & Autocare
Contact Detail:
HiQ Tyres & Autocare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Centre Manager (40 hours no weekends)
✨Tip Number 1
Familiarise yourself with the automotive retail sector, especially focusing on fast-fit car centres. Understanding the specific challenges and customer expectations in this environment will help you stand out during discussions.
✨Tip Number 2
Highlight your mechanical experience and hands-on skills when networking. Engage with professionals in the industry through platforms like LinkedIn to build connections that could lead to referrals or insights about the role.
✨Tip Number 3
Prepare to discuss how you've successfully led teams in previous roles. Think of specific examples where you improved performance or customer service, as these will resonate well with the hiring team.
✨Tip Number 4
Research HiQ Tyres & Autocare and their values. Being able to articulate why you want to work for them specifically, and how you align with their mission, can make a strong impression during any informal conversations or interviews.
We think you need these skills to ace Assistant Centre Manager (40 hours no weekends)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the automotive retail sector, especially any supervisory roles. Emphasise your mechanical knowledge and hands-on experience with tools, as these are crucial for the Assistant Centre Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and improving performance. Mention specific examples from your past roles where you successfully led a team or improved sales, as this will resonate with HiQ Tyres & Autocare's values.
Highlight Relevant Skills: In your application, clearly outline your skills related to team leadership, customer relationship building, and health and safety adherence. These are key aspects of the role and should be front and centre in your application.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and well-presented. A polished application reflects your attention to detail.
How to prepare for a job interview at HiQ Tyres & Autocare
✨Show Your Mechanical Knowledge
Make sure to highlight your mechanical experience during the interview. Be prepared to discuss specific tools and techniques you've used in previous roles, as this will demonstrate your hands-on expertise and suitability for the Assistant Centre Manager position.
✨Emphasise Customer Service Skills
Since the role involves leading a team to provide excellent customer service, share examples of how you've successfully managed customer interactions in the past. Discuss any strategies you've implemented to improve customer satisfaction and build relationships.
✨Demonstrate Leadership Experience
As a supervisory role, it's crucial to showcase your leadership skills. Prepare to talk about your experience in training and motivating teams, and how you've contributed to improving productivity and performance in previous positions.
✨Prepare for KPI Discussions
Familiarise yourself with key performance indicators (KPIs) relevant to the automotive retail sector. Be ready to discuss how you have previously planned and delivered on KPIs, and how you can empower your team to achieve these goals in the new role.
