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- Tasks: Support the Claims Administration team with various administrative tasks and communication.
- Company: Join Markel, a Fortune 500 insurance company with a global community of optimists.
- Benefits: Enjoy hybrid working, a competitive salary, annual bonus, and extensive benefits package.
- Why this job: Make a meaningful difference while developing your career in a supportive environment.
- Qualifications: Strong communication skills and a desire to pursue CII qualifications are essential.
- Other info: Flexible working patterns considered; we value diversity and inclusivity.
The predicted salary is between 28800 - 43200 £ per year.
Do you have strong administrative skills and are looking to develop your career working for a people-powered, forward-thinking insurance business? Come and provide administrative support to our Claims Administration team here at Markel.
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs. Join us and play your part in something special!
The opportunity: It’s an exciting time to join Markel as our business grows. We have just moved into brand-new innovative offices in Leeds city centre right next to the train station, and we have a great new role for a Claims Administration Assistant to join our Claims Support team based in Leeds. We can offer hybrid working, 4 days in the office / 1 day working from home and offer a starting salary plus 5% annual bonus along with a great benefits package. Our Claims department aims to be market leaders in the provision of an efficient, cost-effective and professional service to our brokers and clients. We aim to be proactive and flexible in the management of claims whilst maintaining our integrity.
What you’ll be doing:
- Take ownership for various administration tasks including claims record keeping and manual claims processing tasks to support the claims adjusting functions.
- Communicate with brokers and service providers (by telephone and email), to develop positive relationships and knowledge of their business, and to obtain information relating to claims queries.
- Implement claims diary management and closure of claims (subject to team procedures).
- Maintain the Solicitors and Adjusters Database – recording 3rd party instructions on in-house systems.
- Prepare Claims Experiences and Bordereau compiling data from core systems.
- Be able to extract and interpret claims information to ensure compliance with internal and external regulation and procedures.
- Develop and refine reports to ensure that the team keeps within the team’s key performance indicators.
- Assist the Claims Admin team with any ad-hoc project work.
- General administrative tasks and duties across the claims admin team.
Our must haves:
- Previous insurance, financial services or legal experience is desirable.
- Have strong written and spoken communication skills.
- Be computer literate and familiar with Microsoft Office skills, including Word, Excel, PowerPoint and Outlook.
- Have a real desire to study towards CII qualifications (fully company funded qualification).
- Have the ability to run reports from our in-house system.
- Strong administrative skills.
- Good organisational skills.
What’s in it for you:
- A great starting salary plus 5% annual bonus & strong benefits package.
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave.
- Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer.
- There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!
Are you ready to play your part? Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company.
Claims Administrator employer: Markel
Contact Detail:
Markel Recruiting Team
rec@markel.com
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Administrator
✨Tip Number 1
Familiarise yourself with the insurance industry, especially claims administration. Understanding the basics of how claims are processed and the terminology used will help you stand out during conversations with the team.
✨Tip Number 2
Network with current employees at Markel or in similar roles. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will show your potential employer that you can handle the administrative demands of the role effectively.
✨Tip Number 4
Express your eagerness to pursue CII qualifications during your interactions. This shows your commitment to professional development and aligns with Markel's values of growth and learning.
We think you need these skills to ace Claims Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative skills and any relevant experience in insurance, financial services, or legal sectors. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and enthusiasm for the position. Mention specific examples of how you've successfully managed administrative tasks in the past.
Highlight Relevant Skills: Emphasise your proficiency with Microsoft Office and any experience you have with claims processing or database management. This will show that you are well-prepared for the responsibilities outlined in the job description.
Show Your Willingness to Learn: Express your desire to pursue CII qualifications in your application. This demonstrates your commitment to professional development and aligns with the company's values of growth and learning.
How to prepare for a job interview at Markel
✨Showcase Your Administrative Skills
As a Claims Administrator, strong administrative skills are crucial. Be prepared to discuss your previous experience in administration, highlighting specific tasks you've managed, such as record keeping or data entry. Use examples that demonstrate your attention to detail and organisational abilities.
✨Communicate Effectively
Since the role involves communicating with brokers and service providers, practice articulating your thoughts clearly. Prepare for potential questions about how you would handle difficult conversations or resolve conflicts, showcasing your strong written and spoken communication skills.
✨Familiarise Yourself with Microsoft Office
Being computer literate is essential for this position. Brush up on your Microsoft Office skills, especially Excel for running reports. You might be asked to demonstrate your proficiency, so consider preparing a few examples of how you've used these tools in past roles.
✨Express Your Desire to Learn
Markel values candidates who are eager to develop their skills. Be ready to discuss your interest in pursuing CII qualifications and how you plan to further your career in the insurance industry. This shows your commitment to personal growth and aligns with the company's ethos of supporting employee development.
