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For Companies At a Glance
- Tasks: Lead Salesforce administration, support users, and manage system functionality.
- Company: Labcorp is a global leader in innovative laboratory services, impacting healthcare worldwide.
- Benefits: Enjoy flexible hours, work-life balance, and comprehensive training programs.
- Why this job: Join a dynamic team driving healthcare innovation with a focus on employee development.
- Qualifications: Bachelor’s degree, 3 years Salesforce experience, and relevant certifications required.
- Other info: Remote work opportunity with a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Senior Salesforce Administrator role at Labcorp.
Job Details
- Location: UK
- Type: Home-based, Full-time, Permanent
About Labcorp
Labcorp is a global leader in innovative laboratory services, supporting healthcare providers, pharmaceutical companies, researchers, and patients worldwide. With over 60,000 employees, we leverage cutting-edge science and technology to address major health challenges and advance healthcare breakthroughs.
Role Overview
As part of the Commercial Operations team, the Senior System Administrator will oversee the maintenance and daily operations of the Labcorp BLS CRM system (Salesforce) and related tools. The role involves end-user support and requires technical expertise and business understanding.
Key Responsibilities
- Serve as the lead Salesforce Administrator for the Labcorp BLS CRM system, managing system functionality, troubleshooting, and support.
- Build and maintain relationships with users across Sales, Proposal Management, Marketing, Finance, and Contracts.
- Lead Salesforce-related projects, translating business needs into technical solutions.
- Support Salesforce governance processes.
- Understand technical requirements related to Salesforce Automation, Microsoft Exchange, SQL Server, Active Directory, and IIS.
- Communicate effectively to promote system adoption and provide training.
Qualifications
- Bachelor’s degree or equivalent experience.
- Minimum 3 years of Salesforce experience.
- Salesforce Administrator Certification and Advanced Administrator Certification.
- Experience with B2B sales environments.
- Preferred: Platform App Builder and Sales Cloud Consultant Certifications; experience in life sciences industry.
Skills and Attributes
- Excellent customer service and communication skills.
- Strong MS Office skills, especially Excel, Word, Outlook, PowerPoint.
- Ability to multitask, prioritize, and meet deadlines.
- Analytical mindset and positive attitude.
Benefits & Culture
Enjoy work-life balance, flexible hours, and comprehensive training programs. Be part of a global organization committed to innovation and employee development.
Equal Opportunity Statement
Labcorp is an equal opportunity employer, fostering diversity and inclusion. We consider all qualified applicants without regard to race, gender, disability, or other protected characteristics.
Senior Salesforce Administrator - \" Global life-science leader\" employer: Labcorp
Contact Detail:
Labcorp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Salesforce Administrator - \" Global life-science leader\"
✨Tip Number 1
Familiarise yourself with Labcorp's mission and values. Understanding their commitment to innovation in healthcare will help you align your responses during interviews, showcasing how your experience as a Salesforce Administrator can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Labcorp on platforms like LinkedIn. Engaging with them can provide insights into the company culture and specific expectations for the Senior Salesforce Administrator role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience with Salesforce in detail, particularly in B2B sales environments. Be ready to share specific examples of how you've successfully managed Salesforce projects and improved system functionality in previous roles.
✨Tip Number 4
Highlight your certifications prominently in conversations. Since the role requires Salesforce Administrator and Advanced Administrator Certifications, discussing how these qualifications have equipped you to handle complex CRM challenges will strengthen your candidacy.
We think you need these skills to ace Senior Salesforce Administrator - \" Global life-science leader\"
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant Salesforce experience, particularly any roles where you've managed CRM systems. Emphasise your certifications and any specific projects that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills and experiences make you a perfect fit for the Senior Salesforce Administrator position, and provide examples of how you've successfully supported users and led projects in the past.
Highlight Technical Skills: Given the technical nature of the role, ensure you clearly list your technical skills related to Salesforce, Microsoft Exchange, SQL Server, and other relevant technologies. This will demonstrate your capability to handle the responsibilities of the position.
Showcase Soft Skills: Labcorp values excellent customer service and communication skills. Include examples in your application that showcase your ability to communicate effectively, train users, and build relationships across different teams.
How to prepare for a job interview at Labcorp
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce, especially any specific projects you've led or contributed to. Be prepared to discuss how you've managed system functionality and provided end-user support in previous roles.
✨Demonstrate Your Communication Skills
Since the role involves building relationships across various departments, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated technical information to non-technical stakeholders.
✨Prepare for Technical Questions
Brush up on your knowledge of Salesforce Automation, Microsoft Exchange, SQL Server, Active Directory, and IIS. Expect questions that assess your technical understanding and problem-solving abilities related to these systems.
✨Emphasise Your Analytical Mindset
Be ready to discuss how you approach problem-solving and decision-making. Share examples of how your analytical skills have helped you prioritise tasks and meet deadlines in a fast-paced environment.
