Implementation Engineer

Are you a Field Service Engineer looking for your next challenge? Do you have at least 12 months of experience in software installations ? If so, this could be your next career step! At TISSL , we are a market-leading technology company providing cutting-edge POS solutions to the hospitality industry, including Michelin-starred restaurants . With the recent surge in demand for our industry-leading software , we’re looking for a Field Service Engineer to take charge of system builds, customer training, and seamless installations. What You’ll Be Doing: Install EPoS systems and associated software at client venues. Build and install customer-specific data onto the system. Train clients on using the software effectively. Ensure all systems are configured to meet client requirements before installation. Conduct system handovers and provide post-installation support . Maintain strong client relationships , offering expert guidance and troubleshooting. Work closely with internal teams to ensure smooth implementations. What We’re Looking For: At least 12 months of experience in a similar role. Strong knowledge of EPoS systems, software installations, and card payment solutions . (Training will be provided.) Understanding of Cloud solutions . Strong PC and EPoS hardware knowledge . Excellent verbal and written communication skills . Software and hardware troubleshooting skills . Knowledge of Windows desktop & server environments . Basic networking knowledge (Routers, Switches, Firewalls, TCP/IP, etc.) . CompTIA A+ / N+ certification (or equivalent technical knowledge). Why Join TISSL? We believe in rewarding our employees with a comprehensive benefits package that supports both your personal and professional growth, including: Hybrid working model with 25 days of annual leave + your birthday off Volunteering days to give back to the community Life Assurance & Group Income Protection for peace of mind Private medical cover with a cash plan for additional support Enhanced Company Pension contributions Employee wellbeing perks , including Perkbox and Peppy wellbeing programs Enhanced maternity, paternity, and adoption pay Generous training budgets and reimbursement for professional memberships Apply Now! #J-18808-Ljbffr