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- Tasks: Join a dynamic team providing hands-on IT support and project work.
- Company: A rapidly growing telecoms service provider with global offices and exciting projects.
- Benefits: Enjoy hybrid working, annual bonuses, private health, enhanced pension, and 25+ days holiday.
- Why this job: Be part of a vibrant culture, tackling diverse challenges in IT across various sectors.
- Qualifications: Strong Microsoft and VMware experience, ideally from an MSP background, with solid general IT skills.
- Other info: Flexible working after probation; commutable distance to East Surrey required.
The predicted salary is between 45000 - 50000 £ per year.
Hybrid working after completion of probation. £45 - 50k with benefits such as annual bonus, private health, enhanced pension + more. This role is working directly for a telecoms service provider, and they are in a continued stage of growth. They are well funded and are constantly winning new contracts with both the private and public sector. These are an exciting company with 250+ headcount and offices all over the world. They work across both public and private sectors, supplying connectivity, communication, and managed IT solutions to a range of organisations within the maritime, defence, and commercial sectors.
You’ll be joining the systems management team of 3, all customer-facing engineers, who provide hands-on technical support, administration, and management of the customer-managed IT. Around 50% of this role will be ticket resolution, likewise the other 50% will be project work, but this is a fluid environment, so you don’t have set times for this.
Your background: We’re looking for a strong Microsoft-biased engineer who has extensive experience working within an MSP. With this role being customer-facing, this will suit someone who has a strong service provider background. The key with this role is the strong VMware & virtualisation background. You’ll also need to have a good Windows OS background with good AD management. An ideal general background will include strong all-round general IT skills – Windows Desktop and Server, VMWare, Networking, 365 technologies, WiFi, Data, and Voice Communications etc., which is a given if you’ve worked within an MSP. The office is based in East Surrey, so you’ll have to live within a commutable distance from there.
Benefits package is good, yearly bonus, ongoing training and development, enhanced pensions, and it's 25 days plus with a flexible working week once probation is completed.
Next steps… If this sounds like something you would be interested in, you have 3 options: Call Joe White at CRG TEC to find out more. We are really open about the role and the opportunity, so if you need to find out more before committing, no problem! Drop Joe a private message on LI before applying, and he will respond to any queries you have. If you are happy with what you have read, then attach a copy of your CV to this advert, and Joe White will give you a call to discuss further or get back to you if you don’t quite hit the mark. We look forward to hearing from you!
Contact Detail:
The Stephenworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as VMware and Windows OS. Being able to discuss your hands-on experience with these tools during any conversations will demonstrate your suitability for the role.
✨Tip Number 2
Since this position is customer-facing, prepare examples of how you've successfully managed client relationships in previous roles. Highlighting your communication skills and service provider background will set you apart from other candidates.
✨Tip Number 3
Research the company’s recent projects and contracts, especially in the maritime, defence, and commercial sectors. Showing that you understand their business and can contribute to their growth will make a strong impression.
✨Tip Number 4
Consider reaching out to Joe White on LinkedIn before applying. This can give you an edge by allowing you to ask questions and express your enthusiasm for the role, making you more memorable when your application is reviewed.
We think you need these skills to ace Senior IT Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft technologies, VMware, and virtualisation. Emphasise your customer-facing roles and any relevant project work you've done in an MSP environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to thrive in a hybrid working environment. Mention specific projects or achievements that demonstrate your skills in ticket resolution and project management.
Highlight Relevant Skills: In your application, clearly outline your skills in Windows OS, Active Directory management, and networking. Use bullet points to make it easy for the hiring team to see how you meet their requirements.
Follow Up: After submitting your application, consider reaching out to Joe White on LinkedIn to express your enthusiasm for the role. A brief message can help you stand out and show your proactive approach.
How to prepare for a job interview at The Stephenworks
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft technologies, VMware, and virtualisation during the interview. Be prepared to discuss specific projects where you've successfully implemented these skills, as this role requires a strong technical background.
✨Demonstrate Customer-Facing Experience
Since this position is customer-facing, share examples of how you've effectively communicated with clients in previous roles. Discuss any challenges you faced and how you resolved them, showcasing your problem-solving abilities and customer service skills.
✨Understand the Company’s Growth and Services
Research the telecoms service provider's recent contracts and growth trajectory. Being knowledgeable about their services in connectivity, communication, and managed IT solutions will show your genuine interest in the company and the role.
✨Prepare for Fluid Work Environment
Be ready to discuss how you manage your time and priorities in a fluid work environment. Provide examples of how you've balanced ticket resolution with project work in the past, demonstrating your adaptability and organisational skills.
