Volvo Product and Customer Service Executive

Volvo Product and Customer Service Executive Location: Stoke-on-Trent Hours of work: Monday to Friday, 8:30am-5:30pm Benefits Highly competitive commission structure that rewards your hard work and sales achievements. Colleague referral bonus scheme (up to £1,000) 31 days holiday. Opportunities for professional growth and career advancement within a thriving organisation. Ongoing training and development programs to enhance your sales skills and product knowledge. A supportive and collaborative work environment that values your contributions. Access to a range of new company vehicles. Employee assistance programme. Free flu jab. The Holdcroft Motor Group is looking for an enthusiastic and self-motivated individual who will be able to deliver an exceptional level of customer service to all guests entering the showroom or over the phone. The successful candidate will be able to work on their own initiative, owning the customer experience from booking services/repairs to handover or delivery ensuring communication is kept at all times. You will support the service desk with all customer aftersales queries, ensuring all issues are resolved and customer satisfaction is paramount to your daily tasks. Driving sales through products and services, you will become a valued member of both sales and service teams whilst maintaining the showroom standards throughout. What we are looking for in a Product and Customer Service Executive: Excellent customer service skills and previous knowledge of working within a similar role. Ability to manage a high workload and ensure work is completed to a high standard. Enthusiastic, self-motivated, and results-oriented with a passion for the industry. Ability to deliver exceptional product knowledge. Sales driven and able to deliver the objectives and targets set. Strong administration and computer skills. Full UK driving license. If you think you could be a successful Product and Customer Service Executive, please apply now; we would love to hear from you. Job type: Permanent Posted: 2024-12-23T00:00:00 3 days ago Skills Customer Service Skills Administration Experience Full UK Driving License Join the Holdcroft Family Our business is founded on outstanding customer service that’s built on over 50 years of trust, knowledge, and quality products. We know the importance of investing in our employees as well as creating an enjoyable working environment with a high level of job satisfaction. We value committed, hard-working, and enthusiastic people that can rise to a challenge and be part of the solution. In return, we offer impressive company benefits, competitive salaries, extensive training, and of course, a career you can be proud of. You’ll work with industry-leading and award-winning brands to deliver exceptional results, whether that’s in Sales, Servicing, Administration, Accounting, or as part of another one of our incredible teams. Join the Holdcroft family and realise your true potential. #J-18808-Ljbffr