At a Glance
- Tasks: As an Account Manager, you'll build relationships and drive revenue growth with key clients.
- Company: Escode, part of NCC Group, is a leader in software escrow solutions, ensuring business continuity.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration across teams.
- Why this job: Join a pioneering company with over 40 years of experience and make a real impact in tech.
- Qualifications: Strong communication skills, sales experience, and a knack for building relationships are essential.
- Other info: We value diversity and flexibility; adjustments can be made during the application process.
The predicted salary is between 36000 - 60000 £ per year.
About the job
Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world’s best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments.
With over 40 years of experience, Escode pioneered the software escrow category in 1988, recognizing the growing technology dependence of businesses and the need for a safety mechanism. We are proud to set industry standards and shape its direction, providing unparalleled expertise and reliability. Learn more about Escode: https://www.escode.com/
Role Purpose: As a Account Manager within our core sales division, you will be responsible for selling solutions to our larger client base provided by Software Resilience.
Your focus is to secure revenue growth by selling to your account base (up to 50 parent accounts), focusing on building long-term, sustainable relationships. As a Key Account Manager you will be focused on strengthening and building out existing relationships, securing new contacts within your clients, uncovering critical software applications – both cloud and on-premise, aligning client strategy with our own initiatives and presenting the desired solution to key decision makers.
Key responsibilities
The Role
- Deliver solutions to our larger customers – working in partnership in order to identify opportunities to grow revenues – this will include senior business contacts across an ExCom.
- Scheduling discovery calls on a weekly basis with key stakeholders within your account base to understand business strategy and business continuity plans for key third party applications.
- Uncover new business opportunity to create pipeline, qualify opportunities, close business, and support revenue growth for NCC Group.
- Where required, target new prospective contacts in key verticals to grow your own account base.
- Develop account plans to ensure revenue growth within your account base to maximise opportunities. To be present to members within the sales management team on a pre-agreed basis.
- Achieve defined set targets and KPI’s and proactively report accurate revenue forecasts to your line manager.
- Utilise business systems including CRM (Salesforce.com) to plan your business accordingly.
- Ensure the data within the CRM is always accurate and up to date.
- Collaborate with teams such as Technical Delivery, Contracts, Legal and Finance to ensure we provide excellent service to our clients.
- Utilise our marketing resources to enhance engagement with your portfolio of accounts
Behaviours
- Able to impact and influence at all levels including key board members
- Able to leverage group resources in order to create compelling solutions to our larger client account base
- Excellent communicator at all levels – Written and verbal Able to effectively create and structure communications with a view to generate opportunities and build relationships
- Capable of gaining an understanding of a client’s business strategy and articulating value propositions aligned to their organisation
- Expert in sales forecasting and account planning
- Demonstrates integrity and follows rules of engagement
- Enthusiastic self-motivator
- Effective team player IT literate – CRM, Microsoft Excel, Teams, and Outlook
- Experience in a recognised sales training/methodology discipline for account planning and sales cycle management
- Strong business acumen – ability to uncover the business issues that organisations face and articulate how NCC value propositions can address these challenges
- The ability to work towards various key performance indicators that support the go-to-market strategy
Desirable
- Knowledge and understanding of the technology, software, and cloud industry
- Knowledge of key verticals such as finance, energy etc.
- Proficient in using LinkedIn as a method of engaging with existing and prospective customers within your base
About your application
We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email cv@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.
Escode, Part of NCC Group | Account Manager employer: Escode, Part of NCC Group
Contact Detail:
Escode, Part of NCC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Escode, Part of NCC Group | Account Manager
✨Tip Number 1
Familiarize yourself with the software escrow industry and the specific solutions offered by Escode. Understanding the nuances of software resilience will help you articulate value propositions that resonate with potential clients.
✨Tip Number 2
Leverage LinkedIn to connect with key decision-makers in your target accounts. Engaging with them through insightful content or direct messages can help you build relationships before your discovery calls.
✨Tip Number 3
Prepare for your discovery calls by researching each client's business strategy and continuity plans. Tailoring your approach based on their specific needs will demonstrate your commitment to their success.
✨Tip Number 4
Utilize CRM tools effectively to track your interactions and insights about each account. Keeping detailed notes will not only help you stay organized but also allow you to follow up meaningfully with clients.
We think you need these skills to ace Escode, Part of NCC Group | Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Account Manager position at Escode. Tailor your application to highlight relevant experiences that align with the role's requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in sales, account management, and client relationship building. Use specific examples that demonstrate your ability to grow revenue and manage key accounts effectively.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your written and verbal communication skills. Consider including examples of how you've successfully influenced stakeholders or presented solutions to clients.
Research Escode and NCC Group: Familiarize yourself with Escode and its parent company, NCC Group. Understanding their services, values, and market position will help you tailor your application and demonstrate your genuine interest in the company.
How to prepare for a job interview at Escode, Part of NCC Group
✨Understand the Company and Its Solutions
Before your interview, take the time to research Escode and its software escrow solutions. Understand how they protect businesses and ensure continuity. This knowledge will help you articulate how your skills align with their mission.
✨Prepare for Relationship Building Questions
As an Account Manager, building long-term relationships is key. Be ready to discuss your experience in nurturing client relationships and how you've successfully identified and capitalized on growth opportunities in the past.
✨Showcase Your Sales Acumen
Be prepared to discuss your sales methodology and how you approach account planning and sales cycle management. Highlight specific examples where you've achieved targets and contributed to revenue growth.
✨Demonstrate Your Communication Skills
Effective communication is crucial for this role. Practice articulating your thoughts clearly and concisely. Be ready to provide examples of how you've influenced stakeholders at various levels within an organization.