Customer Relationship Management Manager

Customer Relationship Management Manager Trinity Resource Solutions provided pay range This range is provided by Trinity Resource Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range We have a great opportunity for a Customer Relationship Management Manager to join our established client based in Henley-On-Thames on a permanent basis. Our client is a global manufacturer within the Food & Beverage sector who is a market innovator, offering a progressive and rewarding opportunity. If you\’re looking for a new challenge in a growing company with fantastic benefits and culture to match – then please apply! What\’s in it for you: Private Medical Bonus Scheme Enhanced Pension Life Assurance 25 days holiday with the option to buy more! High-Street Discounts Responsibilities: Develop effective, collaborative relationships with customers to agree on their data and support requirements. Work with the customer and Demand Planning and Commercial to develop collaborative forecasting ensuring future high levels of service. Regularly liaise with planning and logistics teams to keep abreast of current situations and drive accountability on service. Service and availability reporting and analysis (against targets) sharing insights to seek service improvements. Analyzing Customer, internal, and 3rd party vendor systems. Work cross-functionally across all internal departments, remotely, at the Factory and Office locations. Experience Required: In order to achieve the top salary you must have the following experience: Ideally, minimum of 2 years’ experience, preferably within a comparable industry/role. Experience in a customer-facing role. Experience in sales order processing. Great attention to detail. Excellent communication skills and ability to manage stakeholders both internally and externally. Seniority level Mid-Senior level Employment type Full-time Job function Customer Service and Supply Chain Industries Food and Beverage Retail and Food and Beverage Manufacturing #J-18808-Ljbffr