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For Companies At a Glance
- Tasks: Assist customers and deliver products while ensuring a great shopping experience.
- Company: Join AkzoNobel, a leading paints company with a rich history since 1792.
- Benefits: Enjoy competitive pay, 25 days holiday, staff discounts, and flexible working options.
- Why this job: Be part of a supportive team that values your growth and offers career progression.
- Qualifications: Experience in customer service and a valid driving licence are essential.
- Other info: Flexible shifts available; perfect for students seeking part-time work.
About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.
Sales Assistant/Driver
£12.66 per hour
30 hours Edinburgh, EH12 0BD
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. You will carry out customer deliveries to homes and businesses too. This is a part time 30 hr per week role, and you need to be flexible to work shifts between 7am and 5pm Monday to Friday and occasional Saturdays.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving licence.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retailcard, dental cover and more!
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance.
Sales Assistant/Driver employer: AkzoNobel
Contact Detail:
AkzoNobel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant/Driver
✨Tip Number 1
Familiarise yourself with AkzoNobel's product range, especially the brands like Dulux and Sikkens. Understanding their unique selling points will help you engage customers effectively and demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your customer service experience by preparing specific examples of how you've successfully handled customer interactions in previous roles. This will show that you can provide the memorable customer experience they’re looking for.
✨Tip Number 3
Since this role involves deliveries, ensure you have a valid driving licence and be ready to discuss your driving experience. Mention any relevant skills like route planning or time management that could benefit the delivery aspect of the job.
✨Tip Number 4
Demonstrate your ability to work collaboratively by sharing examples of how you've supported colleagues in past jobs. This aligns with their emphasis on teamwork and will make you stand out as a candidate who fits their culture.
We think you need these skills to ace Sales Assistant/Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail roles. Emphasise any previous work that involved collaboration with colleagues and delivering excellent customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are passionate about working for AkzoNobel. Mention your valid driving licence and how you can contribute to the team.
Highlight Key Skills: In your application, focus on your interpersonal skills, organisation, and ability to remain calm under pressure. These traits are essential for the Sales Assistant/Driver role.
Show Enthusiasm for Development: Express your eagerness for personal development and ongoing coaching in your application. Mention how you value training opportunities and are keen to advance your career within the company.
How to prepare for a job interview at AkzoNobel
✨Showcase Your Customer Service Skills
Since the role involves engaging with customers, be prepared to discuss your previous customer service experiences. Share specific examples of how you've provided excellent service and resolved issues, as this will demonstrate your ability to create a memorable customer experience.
✨Demonstrate Team Collaboration
The job requires working closely with colleagues, so highlight your teamwork skills. Be ready to talk about times when you successfully collaborated with others to achieve a common goal, as this will show that you can thrive in a supportive environment.
✨Prepare for Practical Questions
Expect questions related to logistics, such as planning delivery routes or managing stock. Brush up on your organisational skills and think of examples where you've had to manage multiple tasks efficiently, as this will reflect your ability to handle the responsibilities of the role.
✨Express Your Willingness to Learn
AkzoNobel values personal development, so convey your enthusiasm for ongoing training and skill advancement. Discuss any past experiences where you sought out learning opportunities, as this will align with their commitment to employee growth.
